The seller-adviser: official duties and personal qualities of the worker

A rather popular position for today is a sales consultant. The official duties of this employee are not only in the sale of goods. After all, from the success of a consultant, the volume of sales and prestige of a store or salon directly depend.

Who is a sales consultant?

His job duties are usually very extensive. It must be said that this employee is a very important link in the salon or shop. He must work efficiently, do not "wake up" the next client, be aware of the novelties in the market where the store specializes (for example, the duties of the seller-consultant of clothing include the knowledge of all the latest "squeaks" of fashion). Also this specialist should "know" his goods perfectly, be able to interest the buyer with this product and sell it.

It should be noted that in the first months of work, your supervisor will be following you, as a sales consultant. He will evaluate your communication level, the ability to quickly establish contact with the client, your appearance and behavior, as well as your compliance with company standards or store lines. After all, you can be a great sociable person, but you do not have to understand technology or fashion at all, and this is not necessary for the director of the store.

Personal qualities of the seller-consultant

The consultant should have the talent to have to himself, to speak clearly, logically and correctly. It is the seller who forms the opinion of the entire store, so to make sure that the buyer returns again, is his main task. But they do not advise consultants to show their character. Even if the client is trying to get the seller out of himself, you need to control your emotions. Stress-resistance is one of the main qualities of this employee.

Additional responsibilities

What else should the sales consultant do? Job duties also include subordination to the senior head of the department. If he asked to put the goods on display cases or wipe them from dust, you will have to perform. Also you will need:

• To check the quality and quantity of goods, the availability of documents for it;
• Correctly lay out the products in the windows;
• To monitor their cleanliness;
• Carry out sales, issue checks;
• To pack goods.

Who can become a sales consultant?

In fact, if you already have at least a secondary education and a short work experience, you can be accepted to this position. If you graduated from specialized courses, this will be only a plus. In general, even if you do not have experience, but you turned 18, you want to work and meet the requirements of the company, consider that you are already a sales consultant! The job description you must declare before the hiring, because they can differ depending on the specialization of the salon or the store.

conclusions

So, you are still worried, what is the main duty of this employee official? The seller-consultant talks about the product, offers it to the buyer, if necessary selects another product that meets the client's requirements, sells and packages the purchased product. If you want to get this position, work on the speech, look at your clothes and manners - and they will definitely accept you!