AutomobilesCars

Repair of French cars in Kaliningrad

On the roads of our vast homeland for a long time you can observe a large number of cars of French brands. This contributes to the low cost of cars, and attractive design, and a wide range of models. Autocenters Renault, Peugeot and Citroen are in many cities of the country, and the assembly of the most running models has long been successfully produced in Moscow. One of the best indicators of the success of French cars in Russia is their massive use in taxis. And there exactly know the sense in cars for the city. Analysis of price lists of major auto parts suppliers showed that most of the necessary and running parts for "French" are available at a price to a large number of motorists. Yes, and repair of French cars in Kaliningrad do without much difficulty.

But, the times when people fumbled with their cars, have already passed. It is now obvious that it is most profitable to entrust repair of the machine to professionals. Most of the motorists are going to repair specialized autotechnic centers, and this is certainly good. Many drivers still go to auto centers and car-care centers, which are more trusted based on personal preferences, familiarity, near home or work, etc. That's why, among the owners of French foreign cars, the Autocenter "Barracuda" is so popular. More than 10 years and has established itself as a reliable assistant to any car enthusiast.

We will get acquainted with this car service closer, especially since summer is approaching and it would be necessary to put in order the auto-conditioner. Learning that the car service "Barracuda" works without a weekend from 9 am to 21 pm, my wife and I drive right up to the opening, but it turns out that the working day is already in full swing. The Autocentre is located in the center of Kaliningrad, on Zheleznodorozhnaya Street 41, near the South Railway Station, practically at the intersection of Suvorov, Zheleznodorozhnaya and Bagration streets. Among other services, here also those that are interesting to us: replacement of oils, repair of MPTP and ACPP, refueling of autoconditioners. We turn to them in the courtyard and see from the left to the right: a cafe, an office, entrances to the boxes, inside which the lifts can be seen. Many cars, people go to and fro, positive music sounds, in a word, life is boiling. I glance over the plates over the boxes and immediately find where they have an electrician. It will be necessary to run to him, there is a question. We go in the office with the inscription "Car Service Receipt" at the entrance. We meet a young man named Sergei, he is a master of acceptance. After learning about the purpose of the visit, he suggests to approach the cashier and enter information on the car and the owner into the database on the computer. "We have a strict and detailed documentary records," explains Sergei. To the right of the ticket office, behind the counter, we saw two young people who turned out to be spare parts managers. It appears in the Autocenter "Barracuda" has its own auto parts store! The cashier was still finishing the data, and Sergei had already returned and offered to drop into the vacated box, where our car was taken by another employee in overalls. And we continued to communicate with the master of acceptance. Despite constant calls to both his phones, and people who constantly turned to him, Sergey told us that the main specialization of the Autocenter "Barracuda" is the repair of French cars in Kaliningrad, although, of course, the owners of German, Japanese, Korean and American cars are not Refuse. All the relationships between the client and the service are documented, the cost and scope of work, the prices for spare parts and their required quantity, the estimated repair time, features and nuances of a particular car are necessarily discussed in advance. If the repair is difficult, consists of several stages, or unexpectedly there are new needs, further work is carried out only with the consent of the client. Thus, in principle, the situation is impossible when a person drove a car for repairs, agreed on one amount, and when getting a car it turns out that he should several times more. We also learned that the same work for different machines can vary significantly in price, in view of the design features of the car. For example, replacing the timing kit on one model is more labor-consuming and time-consuming than on another model, even the same manufacturer. Such moments, as a rule, are the most unpleasant topic for conversation with the client. People hardly accept the fact that, say, repairing the suspension on their "swallow" is more expensive than on a more expensive car. We asked, but how does the auto service call different cars for the cost of labor? Sergey explained: in car-care centers usually cost 1 hour of work, employment of a car mechanic and a lift. This cost, for each specific model of each particular brand, is set directly by the manufacturer and is recommended to authorized auto technical centers in special brochures-directories. In Russia, this information is systematized by the MAMI University, but its collections are not mandatory, it is only a recommendation. Nevertheless, the official auto repair market in our country is guided by these norms, taking into account the regional amendment and features of the region. You might think that if you need to replace the steering tips, the joints and anther, some other work, and in conclusion you need the geometry of the wheels, and this takes a whole day or more, the repair will fly into a pretty penny. But this is not so, believe me! Almost all car service centers, and in Barracuda, of course, also take into account the features of the complex of repair work and the current employment and opportunities for employees. One of the functions of the master of acceptance is to know exactly when and what lift is being released and which stage of work is more convenient and expedient to conduct there. And why does an auto mechanic who makes a major overhaul of the engine, spend time on replacing the clutch kit, or repairing the steering rack if this job is successfully handled on a nearby lift? In this case, both on the first and second lift have time to do more work per day, thus effectively using the resources of the car center. And most importantly, the repair of a specific customer car is not delayed. As soon as the car is put in order, the master of acceptance is notified, which immediately notifies the client that the car can be taken away, the final sums and time are stipulated, and the car rolls back to the parking lot in the inner courtyard of the car center. Thus, even with a long car repair, the owner will not incur unnecessary costs for the fact that his car took time on the lift. "It happens that the car has been hanging on the lift for 2 days, the customer is billed for the work of all thousands in five - as much as he really owes for the repairs done. It's reasonable and logical - to pay for the services rendered and the goods purchased, and not for the fact that we have lifts, appliances and tools, "the receptionist says with such a pressure that we are convincing him otherwise. Suddenly we notice that most of all in repair today it is the "French". This is the natural confirmation of the fact that it is perfectly possible to entrust the repair of French cars in Kaliningrad to the Autocenter of the "Barracuda".

Here we draw Sergei's attention to the fact that usually the uniform of car mechanic does not differ so cleanly and they can dirty the car's interior ... The answer was exhaustive: all manipulations that require the presence of a person in the cabin - to start, foul, rotate the steering wheel - are performed only by the master of acceptance , Who does not wear overalls or other working clothes, but is dressed in the same cache as the other customers. In exceptional cases, special PVC-cases are used, which the car's interior is literally sheltered.

At the end of the conversation, we asked Sergei such a question: are there any repairs that the Barracuda auto service does not undertake? The master of acceptance approvingly nodded his head. Yes, it turned out that carburettors and injectors do not repair, as there is no corresponding specialist in the state. Well, it's temporary. But the most important thing is that repair of individual units and aggregates of some models of cars could be done, but in the Kaliningrad region necessary spare parts are sometimes absent, it is necessary to conduct under the order, which can turn out very expensive, or search for spare parts for dismantling, and here it is not always possible Will vouch for the quality of the customer. "It is not in our rules to promise with three boxes, if only the client has not left. We only take for what we can really do. We provide a guarantee for our work, "says Sergei. In a few minutes it turns out that our car is ready, we calculate and leave, taking with us the business card of the Autocenter "Barracuda". Contacts of such useful places in Kaliningrad should always be at hand.

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