If you turned off the water, where to call? Who is responsible for switching off hot and cold water?

Water is one of the natural resources that is extremely necessary for a person to survive. Today, civilization has everything necessary for a comfortable and comfortable life. But what if you turned off the water, where to call? Unfortunately, these issues are increasingly emerging in Russia. We will consider the problem in the most detailed manner and define the utilities that are responsible for solving the problem of providing the population with water.

Hot water shut-off

If the house does not work, it always causes stress and sometimes even anger. More often than not, people blame the companies responsible for supplying water. However, there are valid reasons for its deactivation. For example, the hot supply may stop in such cases:

• Reconstruction of the heating network;
• Repair or prevention;
• Replacement of equipment.

Before you look for where to call, if you turn off the hot water, remember: this is often caused by the need for scheduled technical work before the start of the heating season. After all, it is very important that with the onset of cold weather the equipment works stably, without causing excitement for the general condition. For those who are responsible for supplying hot water, it is important to check everything thoroughly and in time to eliminate existing damage or replace non-functioning parts.

It is worth noting that these works are planned. They are carried out regularly in the summer, since in a warm period it is somewhat easier to do without hot water. The term set by the authorities usually does not exceed the time limit of three weeks. If the water is not significantly longer, it should be clarified, for what reason and when the supply will be restored.

Action plan

Before running in panic and sending angry complaints, let's find out where to call if the hot water is turned off.

First of all, it is enough to contact HOA (homeowners' association) or with a company that manages the service of your home.

In the first case, the telephone number can be obtained from the head of the partnership (chairman). He will provide detailed information. In another case, contacts can be found on receipts that you regularly pay.

Another option is a call to the emergency dispatch service. Their data sometimes are in a prominent place at the entrance or in it.

Sometimes we do not know where to call if we turn off the water. To do this, you can visit the management company and get the necessary information.

There is a certain form of treatment in the company. The dispatcher must record your call, record the name, reason, time and assign a unique number. In turn, he must also introduce himself and provide information. If she is unknown to him, he will say that the reasons are being established. In this case, you can make another call to Gorvodokanal.

Cold water shut-off

If the previous case can be understood and simply experienced, then everything is somewhat more complicated. Disabling cold water leads to its complete absence. Then there are more problems.

It is especially sad when everything happens suddenly, without prior warning. And this can happen to everyone. Therefore, you should know where to call if you turned off the cold water. At hand, you need to keep the telephone number of the management company responsible for providing this service.

According to the rules, residents should notify in writing about the forthcoming operation and explain the reasons. Basically there are two of them: non-payment or repair work. The latter include prevention, elimination of breakdowns in the central network or inside the house itself.

Sudden shutdown of water leads to a mass of plaintive suits in the management company. However, it should be noted that there are times when work can be carried out without warning. For example, an unforeseen breakdown, a natural disaster, any threat of a full-fledged network operation.

What do we do?

So, if you turned off the water, where to call first thing? As in the previous case, you need to know in advance the phone numbers of the management company and the emergency dispatch service. It is they who record the fact of the appeal and can provide the information known to them.

Many people face daily cold water shutdown at night. If you are worried about this problem, be sure to clarify why this is happening. In the documentary acts on the provision of services, it is recorded that cold water should be supplied continuously throughout the year.

However, there are conditions for how long it can be interrupted:

• Border - eight hours per month (in total);
• Maximum four hours continuously, in the event of an emergency.

It is worth noting that there are certain penal measures. Each exceeding hour limit trip is paid lower. For a detailed introduction, it is necessary to clarify this with the management company.

Tula and Voronezh

Now you know where to call if you turn off the water. Tula today has common emergency dispatch service numbers in the city: 47-20-34, 47-20-37.

In addition, you can contact an organization such as Tulateploset, which is located on Karl Marx street, 28. Phone number: 42-53-23.

Another option is Gorvodokanal. The organization's address: Demidovskaya Dam, 8. The telephone number of the dispatch room: 79-35-57.

Do you live in another city? Then let's find out where to call if you turned off the water. Voronezh, like the previous representative, has its own emergency service. It is located on Peshestreletskaya street, 108. You can call 258-25-63 or write to them at ksm-vrn@ya.ru.

Vodokanal Voronezh is located at: Student Street, 15. Their number: 252-06-44.

Kazan and Krasnoyarsk

The emergency dispatch service is the first answer to the question of where to call if the water is turned off. Krasnoyarsk offers several options. The first is district services: central - 005 (you should wait for the dispatcher's reply); October and Railway - 244-44-44; Soviet - 224-13-65; The Lenin, Kirov and Sverdlovsk - 276-12-12; Sunny - 225-49-03. For calls from the mobile, you need to add the code 391 before the number. If the question concerns hot water, you can contact the heating network by calling 264-18-62.

How are things with other cities? Where to call if you turned off the water? Kazan, like the rest of the settlements of our country, does not differ in the variety of options. Here citizens can apply directly to the water canal, which is located at: Tatsevskaya, house 1. Or call 570-72-21.

It is worth noting that the most convenient option for people living in large cities is to know the number of their district's service. Here you can get the most complete information.

Capital

In order not to waste time and nerves, you always need to know where to call if you turn off the water. Moscow - a large city, the supply of hot water and heating, which is carried out by the company MOEK. In case of problems or questions, please contact the hotline, which operates around the clock: +7 (495) 662-50-50. The company's office is located on Efremova Street, 10. Your questions and wishes can be sent via Internet mail to: info@oaomoek.ru.

If problems arise with cold water, then you should look for the phone number of the water channel. They are responsible for its submission. Or in emergency dispatch service, working on the territory of your area.

Results

Coming from work or waking up in the morning of the day off, we dream of a cool shower in the summer or a warm bath in the winter. However, our expectations are not always justified. Today we talked about what to do if we turned off the water, where to call, where to find out the reasons and terms.

First of all, you should first collect information about the services that are responsible for supplying hot and cold water to your home. This can be done in different ways: to study attentively the receipts, to communicate with neighbors, relatives and acquaintances.

Even if you did not find a specific number, do not give up. Visit personally housing and communal enterprises, emergency services and management companies. Ask the question: "If you turned off the water, where to call?" - write down the numbers. And then at any time you can get the necessary information.

The most important thing is to understand that you are a client. In fact, all employees of public services receive a salary due to your payments. So feel absolutely confident, demand a meeting with the boss and never give up the intended goal. Because only in this way you can achieve the set goal and return the water to the tap.