Psychology. Communicative abilities are what?

It's not a secret for anyone that a person's success is not only a life's luck and strength of his character. The determining factor in many cases is his relationship with others. And communication skills are a guarantee of good relations. From the extent to which they are developed, the success of a person depends both in his personal and professional spheres.

Communication skills

Communicative abilities are the abilities and skills of communicating with surrounding people with the help of words and without them: through mimicry, gestures, body language and image. This includes both the correct sending of signals and their correct acceptance.

Effective communication skills are the foundation of success in almost all life areas. If they developed harmoniously over the course of their life, they will become the key to establishing all interpersonal relationships, both personal and business.

Communicative abilities of the individual: psychology and the period of development

Communicative abilities begin to develop in humans almost immediately after birth. It is believed that the earlier a child learns to talk, the easier it will interact with people who surround him.

Communicative abilities of the individual are formed strictly individually. There are many factors affecting their development: these are relations with parents and relatives, later with peers, with colleagues and management. In addition, the overall social role of man in society is also important.

Communicative abilities are ... Definition and characteristics

If in childhood a person has not received proper understanding and support from relatives, which prevented him from gaining the experience of communication, he can become insecure and self-contained. That is, his communication skills will be low. How to get out of this situation? Develop communication skills. However, before understanding how to act in such a situation, it is necessary to understand the structure of communication.

The communicative abilities of an individual, whose characteristics are presented below, includes the following types.

• Regulatory and communicative: the ability to help a person in a difficult situation, as well as accept someone else's help when you find yourself in a difficult situation. In addition, this species is responsible for the ability to resolve emerging conflicts by adequate methods.
• Affective-communicative: the ability to notice the emotional states of others, and also on time and correctly respond to them. In addition, this species is responsible for showing responsiveness and respect for the interlocutor.
• Information and communication: the ability to start, support and complete a conversation. In addition, this ability helps to attract the attention of the interlocutor, using both verbal and non - verbal means of communication.

Development of communication skills

Communicative abilities are (in psychology) one of the most important for a person. That's why they need to be developed throughout life. But how to do that? Let's consider the basic methods of developing communication skills.

Listen more

The communicative abilities of an individual are the ability to intelligently establish interaction with a person. Can this be done without listening to the interlocutor? Hardly.

Perhaps this communicative skill is the most undervalued. People tend to be self-centered and selfish. Many of them are accustomed to speak exclusively about themselves, and everywhere and always. Such people do not hear and do not listen to the interlocutor: they wait for him to finish speaking, to start talking again. Is it possible to overcome this bad habit?

The best way is to forget about yourself at least for a while. Concentrate your attention in talking about what the surrounding people are saying, and not on your "I" or internal dialogue. Less think about yourself and your favorite - more about the person with whom you are talking and whom you are listening to.

In addition, attentive listening to the interlocutor will help you determine the best way to continue the dialogue. Questions should be asked that involve extended answers, rather than monosyllabic "yes" and "no." This will help make the conversation more interesting and meaningful.

Do not stretch the monologue: brevity - the sister of talent

This rule directly relates to the ability to listen and hear the interlocutor. If a person acts as a narrator for too long, he deprives himself of the chance to hear the interlocutor. When you focus your attention on another person, you automatically start talking less yourself.

Work on your acting skills

Communicative abilities are, in turn, the richness of various intonations and gestures. This is what characterizes people as representatives of society. A sociable person is an excellent storyteller and imitator, who has a taste for juicy details, to the details. He prefers diversity in life, because such a person can easily move from one social role to another, in addition, he easily adapts to any situation. Such people have charm and are able to like.

Communicating, use not only words, but also non-verbal means of communication

Words in comparison with the body language - this is an infinitesimal part of communication.

Psychologists say that through non-verbal means - tone, intonation, body language and facial expressions - a person transmits about 90% of the entire message. If you master these aspects better, then it will be easier for you to convey your idea to the interlocutor.

For example, you can learn to speak more emotionally. To emphasize your interest in what the interlocutor tells you, you can lean slightly in his direction and look into his eyes. If you are positive and open, it will be reflected in your facial expressions and gestures.

Pay attention to the movements and tone of your voice, communicating with others, and adjust them if there is such a need.

Respect the interlocutor's opinion

Even if the point of view of the person with whom you communicate is the opposite of yours, this is not a reason not to listen to it. It does not oblige you to agree with him.

Just listen carefully, and then point the other person to the places that caused your disagreement. In this case, do not tell him that he is wrong or incompetent. It is better to agree with the interlocutor even formally, because the dialogue is a search for common ground between different people.

Show sincere interest in the interlocutor

When you show sincere interest in the interlocutor, you absolutely involuntarily start listening to it more closely, trying to understand what he thinks and feels. That is, it will help you determine what really interests him.

When you listen to the interlocutor, show interest in his person, you can easily find that he is not so different from you or not as boring as he seemed to you when you met.

In addition, people will feel more comfortable if they see your interest and attention to them, which will benefit the conversation.

Be sympathetic to criticism

Ancient Greek philosopher Epictet advised listening to criticism. If a person feels in it a grain of truth, then it is worth considering how you can correct yourself.

However, it should be remembered that in the overwhelming majority of cases, criticism is a reflection of the emotional state and mood of the critic. Perhaps he had a bad day. Maybe a domestic pet or a child is ill. Perhaps your interlocutor is angry with someone or jealous of you. Due to the fact that people often focus on themselves and their experiences, it is very easy to make an erroneous conclusion.

Remember that the world does not revolve around your person. Realize that people think about you, your actions and moods are very few. This knowledge can greatly facilitate your life. Thus, the problem, which is connected with the fear of making the wrong move and saying something is wrong (and this supposedly will somehow affect the opinions of others about you), turns into a small barrier.

Try to be the initiator of a conversation

Residents of a large city have long been accustomed to pretend that they are walking along the street, moving in a bus or on a subway, do not notice a familiar person or do not recognize him. The downward eyes usually indicate a person's unwillingness to communicate with someone, and it works out - they also lose the desire to talk.

Such an adult version of the game of hide and seek makes people experience more stress and negative emotions than a conversation even with the most undesirable interlocutor.

When you see an acquaintance, but you hide heavily, pretending not to notice him, you are in a state of waiting. In the head swarms rumble: did he recognize me? Does he want to talk? Or maybe he's in a bad mood and he's not in the mood for a conversation? To approach or not it is not necessary?

In order not to be stressed and not to torture yourself once again, it is better just to approach and start a dialogue, to act as its initiator. You will be surprised that this is easy enough. If the interlocutor really is not set up for a conversation, then you can just say goodbye and leave.