Warranties for cars. Vehicle repair period under warranty

Any motorist, when purchasing a vehicle from an authorized dealer or in a specialized salon, expects repair under the warranty in the event of a malfunction. This will save your budget and save you from unplanned expenses. After all, even a new car, like any technique, can break down.

In the process of work on the details and mechanisms of the vehicle, several forces-gravity, friction, pressure, begin to act immediately, the temperature regime changes dramatically. And it does not matter, which car manufacturer (Japan, China, Russia, Germany) was the manufacturer of which can break any car, even in the first month of operation. The most common cause is the factory-wired component parts.

Does the vehicle have a warranty?

When purchasing a vehicle, it is necessary to take into account the guarantee conditions under which it is implemented. Guarantees for cars are provided by law. But not all TS can be repaired equally at the expense of the dealer or the manufacturer. But each of the cases of vehicle failure should be considered on an individual basis. Therefore, motorists should conscientiously treat the study of the main legal aspects of using the vehicle warranty, especially if it is a new car purchased from an authorized dealer.

The concept of guarantee

This is a set of obligations that the manufacturer (in the person of official offices) or the seller (dealer's center) of the car took over, to perform the necessary repairs, or to replace certain parts and mechanisms of the car on a free basis. But it is worthwhile to understand that the existence of a guarantee is not a basis for the owner of the car to require repair from the dealer for every detail. Otherwise, the official representatives of the manufacturers would be ruined because of the service centers that would make free repair of vehicles that are free of charge. To regulate such situations, restrictions and certain conditions are imposed, only in the presence of which the machine is accepted for free repair. All of these must be indicated when purchasing in the contract.

How long can I expect free repair?

The warranty period can be of two types:

1. The European version. In this case, the warranty period for cars is two years (without restrictions in the mileage of the vehicle).
2. The Asian version. In this case, the period of free car service is three years (restriction in the mileage of the vehicle per 100 thousand km).

If we talk about Russian representative offices of foreign manufacturers and the terms of the guarantee in our country, then the Asian variant proved to be the best. Therefore, the popular type - for three years or 100 000 km mileage.

What about the dealers who promise a five-year warranty on the car?

In all other moments and conditions - this is just an advertising move of the company. These marketing techniques are used to attract more customers. For example, a well-known five-year warranty or 150,000 km of mileage from Kia and Hyundai. Yes, it is, but with significant limitations. First of all, this is the Asian version Warranty on cars and from the manufacturer to the automobile owner it is necessary to wait only 3 years of free service or up to 100 000 km of run. The remaining 2 years and 50 000 km of mileage are taken over by the official representative offices of these firms in our country. Naturally, getting a free car service during this period will be much more difficult.

For example, even if we consider the general warranty period for mechanisms subject to natural wear, there are also some limitations. The basic systems of the vehicle in the form of brake discs, shock absorbers, drums, seals, gaskets, batteries, gaskets, clutch, hubs stabilizers of the rear and front parts of the suspension soon enough become unusable. Their warranty is one year or 20-50 thousand miles. And if in the period of the basic warranty for cars you can get a free replacement of these parts, then during the additional period (2 years or 50 thousand km of run) a free replacement of the attachments of the machine is not made.

But if we talk about the details of the vehicle in the form of drive belts, brake pads, candles, bulbs, maintenance fluid and fuses, then they do not generally apply free replacement conditions.

What else is worth knowing about long warranty terms?

The above marketing moves apply to the seven-year service, which in the conduct of advertising presentations is issued for the main, but in fact only applies to PCCs or to corrosion of the body.

But even here it's not so simple. The warranty conditions will only apply if there is a through corrosion. Here it is necessary to understand what is meant by corrosion - this is when the body of the vehicle can be poked through with a finger. If this element is just rust, then this is not the reason for attracting free maintenance. Here it is necessary to pay tribute to European manufacturers who make a special anti-corrosion treatment of a car that is valid up to 12 years. For Japanese cars, this period is 7 years.

The warranty for the machine on the LPK is valid when the vehicle is not mechanically damaged. If the coating of the body changes its shade under the sun's rays or as a result of the action of low temperatures, it can also be attributed to external influences, refusing in the guarantee case. Therefore, when after the winter season, the paint is peeling off the main parts and mechanisms of the vehicle, claims should be made not to the dealer, but to public services. They cover the roadway with special chemicals, so that they corrode the formed ice.

Guarantee by law

The owner of the vehicle must remember that, if necessary, he can use several guarantees (automobile salon, law). Both cases have a significant difference. Legislation can not oblige the dealer to establish a certain warranty period. It is usually indicated in the contract for the purchase of a car. The warranty for the car under the law is two years and it is valid regardless of the signed contract.

If the owner during this period reveals a malfunction in the purchased car, then he has the right to demand his major repairs. Even if the auto show canceled the right to free maintenance. In this case, repair under the warranty of the car is still carried out at the expense of the seller or the manufacturer, only in accordance with the terms of the law. Disposition of Art. 477 GK protects the potential car owner.

Legally, it's impossible to remove warranty claims from the car. This will disrupt the disposition of Art. 6 of the law, which protects the rights of consumers.

Return of the car under warranty

After the acquisition of the vehicle after a while, the driver can identify significant shortcomings in his work. Therefore, the law provides for a 15-day period from the date of conclusion of the contract of sale, when the buyer may require to change the car, even in the case of minor damage detected on the body of the vehicle. But often a vehicle failure is detected later. In this case, the replacement of the car under the guarantee can be made:

1. If there is a serious malfunction in the vehicle, which is technically unrecoverable. This fact is confirmed by examination.
2. Warranty repair was not performed on time. It is worth noting that the lack of necessary components can not become a valid reason for the delay. The period of repair of the car under the guarantee is established by the contract, but can not exceed 45 days.
3. In the case when the vehicle was under repair for a total of more than 30 days. We are talking about warranty repairs during the year.
4. The same fault occurs repeatedly during the warranty period.

The owner of the faulty vehicle must know that the seller has no legal grounds to demand material compensation for the reduced cost of the car.

How to avoid problems with the warranty service of the vehicle?

To create the maximum level of safety, the manufacturer has the right to demand from the owner of the car certain obligations in the process of operating the vehicle:

1. Carrying out maintenance only at technical stations from the manufacturer and using original spare parts. Therefore, repairs and maintenance are carried out only in the specialized dealer service centers. The latter should be sure that the car can not be damaged not by qualified specialists or the owner of the car.
2. Obligatory study of the operating instructions for the purchased vehicle and its features.
3. Proper use of the vehicle, ensuring the manufacturer's performance of free repair.

Conclusion

In the event of a malfunction, the new car can be repaired for free, its owner must comply with the rules of operation of the vehicle. The warranty for the car under the law of 2 years, under the contract with the dealer can be three years. Over this period - additional conditions. They are not subject to a general guarantee obligation.

For 15 days, the buyer can exchange the CU for a new one, if for good reason. The period during which the warranty repair is performed can not exceed 45 days. If the contract specifies other periods exceeding this period, these provisions can be easily appealed, referring to the Federal Law "On Protection of Consumer Rights".