The Sofitel Dubai The Palm (United Arab Emirates / Dubai): hotel description and reviews

In recent years, the United Arab Emirates has chosen wealthy tourists, fed up with first-class hotels in Turkey and Egypt. The UAE offers the best quality rest, although the prices here are much higher. Every year in Dubai, a huge number of tourist complexes. One of them was the luxurious hotel Sofitel Dubai The Palm Resort Spa 5 *, which will be discussed in this article.

Where is this hotel located?

Джумейра в Дубае. A huge hotel complex is located on the east coast of the bulk island of Palm Jumeirah in Dubai. The hotel has its own extensive stretch of beach, which is located 50 meters from the main building. Nearby is the metro station, where tourists can quickly reach the mainland of Dubai. Among the attractions and attractions is Dolphin Bay Dolphinarium, where visitors can swim with dolphins, the huge aquapark Aquaventure and the underwater museum The Lost Chambers. All of them are located 1.5 km from the hotel. Every day, a complimentary bus leaves the Sofitel Dubai The Palm Resort, which takes tourists to the major shopping centers of the resort.

Dubai International Airport is 40 km from the complex. For guests a round-the-clock transfer to the hotel is provided, so they need to inform the administrator about the time of arrival in advance. To get to the hotel you can and independently by taxi or a rented car. The average travel time is about 1 hour.

Description of the resort

The opening of a new respectable hotel was held on July 1, 2013. люксовые гостиницы которой располагаются во многих крупных городах мира. It is part of a large network of Sofitel, luxury hotels which are located in many major cities in the world. The complex in Dubai is built in an original Polynesian style reminiscent of small hotels in tropical countries. On its vast territory is located the main 5-storey building, two villas on the beach, three 7-storey apartment complexes and two 3-storey buildings on the coast. In total, the hotel offers 360 well-appointed rooms to tourists. Employees speak fluent English, French, German and Russian.

Accommodation in the rooms of the Sofitel Dubai Hotel The Palm Resort Spa (Dubai) is held daily from 15:00 to 17:00. A speedy check-in service is available for a fee. At the entrance to the room, the administrator will ask you for a photo ID and a bank card. It will also be necessary to pay the transportation tax and deposit a deposit that is returned after the departure. The hotel prohibits the maintenance of any animals, including guides. Leave your rooms after rest tourists should not later than noon.

Room Categories

The hotel consists of 360 rooms, the capacity of which varies from two to six adults. Each apartment has a spacious bathroom and a private terrace. Джумейры . The windows overlook the sea and the surroundings of Palm Jumeirah . For people with disabilities, 2 special numbers are allocated. There are also 90 adjoining rooms in the hotel, which are connected by an interior door. Non-smoking apartments are allocated apartments on the second floor of the main building. 24-hour room service is available for an extra charge. The maids are cleaned daily in the living rooms, bed linens and towels are changed.

The Sofitel Dubai The Palm Apartments are represented by the following room categories:

• Luxury Sea or Palm View - one-room suite with an area of 44 square meters. M. Designed to accommodate two adults and one child in an extra bed. These rooms are located in the main building of the hotel.
• Junior Suite - a double room consisting of a bedroom and a living room, connected by an interior door. Area - 60 square meters. The owners of these rooms have club privileges. Located in the main building.
• Beach Suite - spacious two-room apartment for two adults and two children, located in the beach buildings. Area - 85 square meters. There are club privileges.
• сьюту , располагающийся в главном здании отеля. Prestige Suite - similar to the previous suite , located in the main building of the hotel.
• Opera Suite is a huge room, which can accommodate up to five adults at a time. There are 2 bedrooms and a living room. Club privileges are available. The area is 125 square meters. M.
• Apartment One Bedroom - separate apartments in the main building. There is a bedroom, a living room and a fully equipped kitchen. Three adults are allowed. Area - 75 square meters. M.
• Apartment Two Bedroom - differs from the previous option of placing an additional bedroom. Six adults can stay here. The area is 135 square meters. M.

Room equipment

First-class holiday offers tourists a complex of Sofitel Dubai The Palm Resort, which is confirmed by fully equipped rooms for comfortable living. The list of equipment includes the following amenities:

• Sound-proof windows that do not allow noise from the street to the room;
• Alarms, electronic door locks, smoke detectors and other safety equipment;
• который предоставляется бесплатно; Electronic safe for storing valuables, which is provided free of charge;
• A set for making tea or coffee, as well as sets of dishes, an electric kettle, a refrigerator in the apartment;
• Central cooling system, regulated by the hotel staff;
• Iron and ironing board;
• Plasma TV, DVD-player, satellite TV with three Russian-speaking channels;
• Free wi-fi;
• Telephone in the bedroom and in the bathroom, as well as a wake-up service from the reception desk;
• Bidet, large mirror, built-in hairdryer, bathrobe and slippers in the bathroom;
• Mini-bar with drinking water, filling with other drinks is provided for a fee;
• входят собственная кофеварка, косметические принадлежности фирмы Hermes, музыкальная система и услуги дворецкого. Club privileges, which include a private coffee maker, Hermes cosmetics, a music system and butler services.

Dining at the hotel

The Sofitel Dubai The Palm Re 5 * does not have an all inclusive food system. As a rule, the price includes either breakfast only, or half board (breakfast and dinner), or full board. Drinks are paid separately. безглютеновое меню. The menu of all restaurants has a diet, vegetarian and gluten-free menu. On request, tourists can rent a banquet hall, designed for 600 people.

The following catering establishments are located on the territory of the complex:

• The main restaurant Manava - dishes here are served on the buffet. Specializes in international and European cuisine.
• Italian cooking Bottega.
• Restaurant of French cuisine Studio Du Chef.
• Asian restaurant Hong Loong.
• Elite Moana restaurant, overlooking the pool. They prepare dishes from fish and seafood.
• Porterhouse Grill, в котором подают мясные блюда. Grill restaurant Porterhouse Grill, which serves meat dishes. Works in the evenings.
• Children's restaurant Amura Kids.
• Chinese tea house Cha House.
• Several bars serving refreshments, cocktails and tobacco products.

Hotel Infrastructure

Developed infrastructure Sofitel Dubai The Palm Resort Spa confirms the high status of the hotel. On the territory of the complex there are a lot of amenities that make recreation here really comfortable. We list the main of them:

• A business center with conference rooms equipped with whiteboards for markers, printers, projectors, faxes;
• Organization of meetings and conferences, courier and secretary services;
• Free wireless internet throughout the hotel;
• бутик брендовой одежды и обуви; Souvenir and jewelry store, as well as a boutique of brand clothes and shoes;
• Private parking for cars and buses;
• Rent of cars and limousines;
• 24-hour concierge and porter services;
• лаунж с мягкими диванами и журнальными столиками; A common lounge with soft sofas and coffee tables;
• Paid laundry, dry cleaning and shoe cleaning;
• Services for organizing celebrations, the hotel operates a florist;
• Excursion bureau and booking of tickets.

Beach and pool

Along the complex of Sofitel Dubai The Palm Resort Spa extends its own stretch of coastline with a length of more than 500 meters. The beach is completely sandy, and the entrance to the sea is gentle, so you can swim here even with young children. Free sunbeds, beach towels and sunshades are available for all guests. In addition, on the beach there is a team of rescuers and security, which does not allow strangers here.

On the territory of the complex there are 2 outdoor pools with a temperature control regime. Nearby is a sun terrace with sunbeds, a bar and a walking area. In addition, villa villagers and club privileges owners have access to separate pools that are in the shade of a tropical garden. In rainy weather, tourists can visit the spa, which houses 3 indoor swimming pools with fresh water and heating.

Organization of entertainment

In addition to leisure at the beach and at the pools, the complex The Sofitel Dubai The Palm offers a lot of other entertainment options. Some of them are aimed at medical rest. We list the main leisure options:

• водных лыжах , моторных лодках, катамаранах. The center of water entertainment, where tourists can go water skiing , motor boats, catamarans.
• The wellness center, in which there are 29 treatment rooms. спа-процедуры , джакузи, массаж, сауна, парная. The hotel offers spa treatments , Jacuzzi, massage, sauna, steam room. There is also a beauty salon and a hairdresser.
• Tennis court with artificial turf. Racers and balls are provided free of charge, but court lighting and instructor's lessons will require a separate payment.
• Gym with modern equipment. Also there are group lessons on aerobics, yoga and aqua gymnastics.
• School of golf.
• Entertainment programs.
• Night club.

Children's rest

On the territory of The Sofitel Dubai The Palm you can often see tourists with children. Small children are provided with a cot for free, as well as high chairs and a special menu in the restaurant. Guests can also use the services of a common nanny. For a fee, babysitting is available in the room.

From entertainment for kids, the hotel has its own swimming pool, equipped with two water slides. In the open air there is an extensive playground, and in bad weather children can go to a closed playroom. мини-клуб . There is also a mini club on site daily . The first 2 hours are free. It can be visited by children from 4 to 12 years old. There is also a department for toddlers, but they can be there only accompanied by their parents.

Sofitel Dubai The Palm Resort Spa: reviews positive

всего туристы остаются довольны отдыхом в этом месте. Most tourists are satisfied with the rest in this place. As a rule, they like the hotel and its first-class service, so they would like to come here again. The guests appreciated the following advantages:

• который не бывает переполнен туристами. Clean and well-groomed beach, which does not happen to be crowded with tourists.
• The sea is very warm at any time of the day, and the water does not float seaweed and debris.
• выполнен современный ремонт, установлена новая мебель и техника. The spacious rooms, which are modernly renovated, are equipped with new furniture and appliances.
• которые недорого доставят туристов на материковую часть Дубая. Near the hotel The Sofitel Dubai The Palm is constantly on duty taxi, which will inexpensively bring tourists to the mainland of Dubai.
• If there are vacant rooms, tourists are free to change their apartments for the best.
• прекрасно относится к маленьким детям. Friendly staff, which is great for young children.
• The restaurants offer a large selection of dishes, in addition, serve large portions, which can eat two adults.

Sofitel The Palm Dubai 5 *: negative reviews

Unfortunately, some of the guests subjected the local service to criticism. They felt that the cost of living in a hotel is greatly overstated. In their reviews, they note the following significant shortcomings of rest in this place:

• The Internet works only in some places, and the connection speed is very low.
• которое наверняка подойдет туристам с детьми, но не взрослым людям, любящим комфортное плавание. The shallow sea, which is certainly suitable for tourists with children, but not for adults who love comfortable swimming.
• When settling with tourists, they charge a large amount as collateral, while during the rest employees can withdraw additional money without notifying the guests.
• может привести к летальному исходу, но на пляже нет специальных предупреждающих знаков. In the sea dangerous jellyfish are swimming, the bite of which can lead to death, but on the beach there are no special warning signs.
• Employees come to clean the room only twice a week.
• Near the hotel is building, which spoils the view from the rooms, but tourists when buying a voucher about it do not notify.

Draw conclusions

The Sofitel Dubai The Palm is a huge tourist complex, located in the best resort of Dubai. However, a number of serious shortcomings can spoil the impression of rest in this place. Some tourists believe that for a similar price you can find a hotel with the best service.