BusinessTrainings

Examples of business games. Scenario of the business game

A business game is an imitation of a real production (managerial or economic) situation. Creating a simplified workflow model allows each participant in real life, but within certain rules, to play a role, to make a decision, to take action.

The method of the business game

Business games (CI) are an effective method of practical training and are applied quite widely. They are used as a means of cognition in management, economics, ecology, medicine and other fields.

Actively applied in the world to study the science of management of DIs have become since the mid-20th century. A significant contribution to the development of gaming technology brought SP. Rubinshtein, K.D. Ushinsky, Z. Freud and other scientists.

This method allows you to model an object (organization) or simulate a process (decision making, management cycle). Industrial-economic situations are associated with subordination to higher-ups, and organizational and managerial with the management of the department, the group, the employee.

Before the players can set different goals for the achievement of which they use knowledge of the basics of sociology, economics, management methods. The results of the game will be related to the degree of achievement of goals and quality of management.

Classification of business games

CI can be classified by many features.

Symptom

Types of games

The reflection of reality

Real (practice)

Theoretical (abstract)

Difficulty level

A small (one task, a small team of players)

High (large teams, many practical tasks, play in several stages)

Evaluation of the results

Evaluation of the jury, expert

Self-assessment

Regulations

Rigid with a clear order of actions, timeframes

Free (without strict regulations)

By purpose and purpose, the following types of CI are distinguished:

1. Teaching (laying knowledge, skills):

  • Research (contribute to the acquisition of new knowledge);
  • For practical activities (form skills);
  • Search (information search or joint solution).

2. For professional orientation.

3. To evaluate and improve training.

4. For the selection of specialists for a vacant position.

CI can be classified by the number of participants (team, personal) and by the interests of the parties:

  • Partner game (working out team skills with common or opposite interests);
  • Confrontation between the parties and teams;
  • Competition of individual participants, the evaluation of the results of which is not interconnected;
  • CIs with an unpredictable environment or participants who do not have goals.

Varieties of business games

Forms of business games

Characteristic

Examples of business games

Group Discussion

Forms the skills of the group. Players perform the same task, following the rules of the discussion. After the time elapses, the answers are sorted out and evaluated.

"Shipwreck", "Flight to the Moon", "Meeting", "Coordination Council"

Role-playing game

Everyone has to play an individual role, to simulate situations. Roles are neutral, do not cause emotions.

"Manager on work with clients", "Trade union and employees", "Manager and subordinate"

Salonage game

It is conducted in an organized space or field, has strict rules. The results of the game, the points are fixed.

"Field of Miracles", chess, "Monopoly", "My game"

Emotional-activity game

It is a form of training, simulates the situation of human relations without rigid rules.

"Conflict" and other imitation of competitive, partner, dependent relationships

Blitz-game

The game with elements of discussion, brainstorming, role-playing games and situation analysis.

"Battleship", "Auction", "Crossword", "Who knows more", "Presentation"

Simulation game

Practice simulation. Participants together or individually solve the problem.

"Manager Ethics", "Gossip at the Firm", "How to keep the employee from being laid off?", "Blackmail"

Innovative

It is aimed at generating new ideas in an unusual situation.

Trainings on self-organization, brainstorming

Strategic

Collectively create a picture of the future development of the situation.

"Creating a new product", "Entering new markets"

All of the above technologies and examples of business games are interrelated. It is recommended to use them in a complex for effective practical activity of participants and achievement of tasks in view.

How to organize the game?

Organization of the business game is carried out according to certain rules.

  1. Themes of business games are diverse, but their conditions should be relevant and close to the life situation, the problem. Players may not have the experience to solve it, but they have basic knowledge, imagination and other abilities.
  2. The final result for the whole team, the achievement of the goal, the solution worked out.
  3. There can be several correct solutions. The ability to look for different ways to solve a problem must be laid down in the condition.
  4. Participants themselves choose roles and behaviors to successfully solve the problem. An interesting and rather complex situational problem encourages the creative search and application of knowledge.

Stages of holding

  1. Preparatory stage. Identify the problem, select the topic and define the tasks. Choice of the form and form of the game, work on the game strategy, preparation of materials.
  2. Entering participants into the game situation. Attraction of interest, goal-setting, formation of teams, mobilization of participants.
  3. Group or individual work according to established rules or without them.
  4. Conclusions and analysis of the results independently and / or with the involvement of experts.

Conducting a business game can be associated with a large number of stages. During the game, participants will have to identify the problem, review and analyze the situation, and work out proposals to solve the problem. Finalize the discussion of the game and wishes.

Business game "Production meeting"

Actual problems in production management are modeled by an active business game on management. The example includes the description and scenario of the business game "Production meeting". It is held at the end of the course "Management", when students already have an idea about the principles of management and the role of the production process.

Participants of the game:

  • Employees of the enterprise (7 people). The meeting is attended by the director, deputy production, head of the technical department, the head of the assembly workshop, the head of the turning workshop, the foreman, the secretary;
  • Group of experts (10 people).

Steam-repair or machine-building plant (organization of any profile with medium or small number of personnel). Owners of the company recently installed a new director. It was presented to the staff and managers of the plant. The Director is to hold an operational meeting for the first time.

The game plan "Production meeting"

Scenario of the business game

Introduction

Introduction. Goals and theme of the game.

The game situation

Acquaintance with the situation at the firm.

Preparation plan for the meeting

  • Roles distribution (7 employees and 10 experts)
  • The facilitator organizes informing the participants of the game with the characteristics of the staff at the meeting.
  • Removal of the director for a time in another cabinet "for production" need.
  • Further, the facilitator brings to the participants information about the behavior of employees at the meeting (out of characteristics). Those present at the meeting reacted to the new authorities with skepticism and mistrust.

Meeting

Director's speech, reaction and questions from the chiefs.

Discussion and

Collective discussion of issues.

What will be the behavior of the director at the meeting?

What can he say or do to establish business contacts with employees?

What management decisions can he take while summarizing the results of the first operational meeting?

Summarizing

Conclusions from experts, from the participants in the game. Self-evaluation. Have the tasks been accomplished, have the goals been achieved?

Role-playing game

Entering the production situation in a certain role is an interesting business game. Examples for students can be very diverse. It is only necessary to connect the imagination.

  1. Role play "Interview". The head of the department conducts an interview in the form of an interview with the applicant. Vacant position - sales manager. Before the game, participants read the biography and characterization of their hero. After studying the documents (10 minutes), the manager begins an interview. When summarizing, it is estimated how the chief interviewed and interviewed, analyzed the information in the documents, what decision was made. The applicant evaluates the work of the manager.
  2. Role-playing game "Conflict client". The game is played in pairs. The head of the department responds to the call of an angry customer by phone. The customer makes claims about the quality of the goods. It is assessed whether the manager will be able to cope with the conflict situation and build the conversation properly.
  3. Role play "Evaluation of the professionalism of an employee". The player from the position of the manager evaluates the activity of the employee, using information about the effectiveness of the team. Based on the data, he fills in the certification form and prepares for an interview with the employee. He thinks about how to build a conversation, what questions to ask. In the role of an employee there can be a young specialist, a woman with two children, an advanced employee and others. As a result, the evaluation of how the player formulated questions, identified the main thing.

Strategic business game. Examples for students

The strategic game "Knitting Factory" Style ". The management of the knitting factory plans to expand its sales markets. For this, it is required to produce more high-quality and demanded products. In addition, it is planned to launch several new production lines.

It has long been planned to replace equipment in several shops. The problem was the lack of financial resources associated with large accounts receivable. Which strategy is acceptable in this situation? What can the management of the plant do? The forecast is based on the data in the table. Several indicators of financial and economic activity are recommended to be submitted in three years.

Sample game management topics

The form

Examples of business games

Group Discussion

"Adoption of management decisions. Selection of candidacies for the post of director »

"Organizational Culture of College Students"

"The cycle of management in an educational institution"

Role-playing game

"Attestation of personnel"

"How can I ask for an increase to my salary?"

"Negotiations by phone"

"Conclusion of a contract"

Emotional-activity game

"Ethics of business communication. Love affair at work"

"Conflict between the heads of departments"

"Business conversation. Dismissal of an employee »

"To handle the stress"

Simulation game

"Efficiency of control"

"Business plan development"

"Business letter"

"Preparation of the annual report"

Method of games and case method

When planning a business game, it is recommended to combine different forms of it. The game can contain cases (situations). Case method differs from the method of business games, as it is focused on finding and solving the problem. Examples of business games are associated with the development of skills, the formation of skills.

Thus, a case is a model of a specific situation, and a business game is a model of practical activity.

The method of business game allows you to easily present the principles of management and decision-making processes. The main advantage of the games is the active participation of the group, the players' team.

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