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Etiquette of communication with people: rules and patterns

Speech etiquette and a culture of communication are the dialects of mutual respect established in modern society. Everyone should know about the basic rules of etiquette and follow them: regardless of gender, age and position in society.

The lessons of etiquette in communicating men and women

  • On the street, men are supposed to follow the left of their companions. To the right of women, only the military can go to be able to give honor, if necessary.
  • The first to enter the restaurant should be a male representative, so he puts the head waiter in notice that he will pay himself. However, if there is a doorman at the entrance to the post, the man needs to skip his companion ahead, and then search for a table where you can settle down.
  • Follow the first to his place facing the people sitting at a concert, play or in a movie should be a male representative.
  • If a lady greets someone on the street, then her knight needs to do it, even if that person does not know him.
  • A man should not touch a fairer sex without her approval. Retreat from this rule of etiquette when communicating can be in those moments when a man helps his companion to cross the road, exit or enter the vehicle.
  • Smoking with a female male representative is possible only with her permission.

The rules of etiquette of speech

  • If you are insulted in public, do not succumb to the provocation of the offender. Leave the scene with a smile on your lips.
  • The first one should greet the person entering the room, regardless of their position.
  • Etiquette of communication with people says that you should keep certain things secret. These include: prayer, information about material well-being, love relations, committed dishonorable and noble deeds and other moments.
  • If your apologies were accepted, do not ask for forgiveness again, just do not need to repeat your mistakes.
  • It is necessary to say thank you to those people who showed generosity towards you or came to the rescue in a difficult moment. They were not required to perform these noble deeds.

Etiquette of business communication

  • It is necessary to observe the rules of service discipline.
  • We must not forget about punctuality.
  • You should express your thoughts in a concise manner, without using unnecessary words.
  • The interlocutor should be listened to very carefully.
  • Consider not only your interests, you need to listen carefully to the opinion of colleagues at work.
  • In clothes it is necessary to adhere to the style adopted in the institution. Female representatives should forget about too bright make-up and improper decorations.
  • Do not forget the culture of speech and writing.

Etiquette in social networks

Social networks can open the window to the personal lives of people registered there. Etiquette of communication with people does not recommend to open it too widely, even close people should not see intimate photos or be aware of family events.

  • Do not focus on the statements of some commentators in social networks, respond to inappropriate sayings.
  • Do not advise to look for sympathy on your page in social networks because there are also negative events for people who read it.
  • It is not recommended to abuse abbreviations of words or utterances filled with rhetoric: unfamiliar people can not decipher them and distort the meaning.
  • Etiquette of communication with people refers to manifestations of bad taste of the offer of friendship in social networks to strangers.

Communicating by phone

The rules for communicating with people on the phone say that the conversation should be conducted politely, regardless of whether acquaintances or strangers are communicating. This rule contributes to the formation and strengthening of a positive impression.

Politeness is also an important part of business telephone conversations. Following certain rules of etiquette can help strengthen the image of the company and the employee who is directly negotiating over the phone.

The lessons of etiquette say that by typing the number you need, you should not wait for a long time to respond. The most optimal waiting period is a period that includes five or six phone rings. If no reply was received during this time, then the called subscriber can not answer the phone call at the moment.

Rules of etiquette when communicating claim that you need to answer the call from the second or third ring. The prompt answer can emphasize your professional qualities and will save time of the interlocutor.

Rules of conversation by phone

  • It is necessary to separate telephone conversations of business and personal plan. Official conversations must be conducted from working vehicles, informal with personal.
  • It is not recommended to call until nine in the morning and after ten in the evening.
  • If the call is addressed to a stranger, you must certainly explain where you got his phone number from.
  • Communication by phone should not be delayed in time.
  • A subscriber who answers a call may not be presented even in cases when they call from a work phone.
  • The first who calls his name is the one who is calling.
  • You should find out from the called subscriber whether it is convenient for him to talk at the moment.
  • To conduct a telephone conversation is necessary in a benevolent tone, clearly expressing one's thoughts.
  • End the conversation on the phone, you can, only making sure that the interlocutor said everything you need.

Etiquette of communication with people is constantly present in our lives. People who know its rules do not experience difficulties in communication and feel free in any society.

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