Delta Airlines. Delta Airlines: reviews

Delta Airlines is one of the national carriers of the United States and one of the largest companies in the world. It takes the leading place in the number of aircraft, in terms of passenger traffic and the number of destinations where flights are operated. Its headquarters is in the state of Georgia, the city of Atlanta. The IATA code is DL. Delta Airlines Russia - the official representative office of the company in Russia is located on Gogol Boulevard, 11. The Russian office serves passengers - here you can not only purchase a ticket, but also make some changes to the flight conditions or simply contact the company's employees for assistance. Delta Airlines - a phone in Moscow - +7 (495) 937-90-90.

History

The company was founded in 1924, when it was created it was called Huff Daland Dusters. The main activity was the spraying of pesticides over the fields in order to combat pests. The first passenger flights began to be performed in 1929, at the same time the company changed its name, which was taken thanks to the delta of the Mississippi River, over which the first passenger flights were carried out. The airline was expanding, new planes were purchased, the state expanded, and the number of destinations became more and more. In 1953 Delta Airlines swallowed the first company - it became American Chicago and Southern AirLines. Later, in 1972, another company, Northeast Airlines, was acquired. In the 1990s, its activities were further expanded, and rights were acquired for flights to Europe. In 1991, one of the largest competing companies, Pan American, went bankrupt. Delta Airlines took advantage of the possibility of its takeover. As a result of this merger, additional directions of flights were received - through the Atlantic Ocean. In the 2000s, the entire fleet of the company was updated, the threat of bankruptcy was eliminated through reorganization. Currently, Delta Airlines is one of America's largest carriers, it operates flights to many countries of the world, linking America to all five continents.

Statistics

The airline Delta Airlines carries out regular flights in 460 directions, its planes fly to 95 countries of the world. It is considered one of the main carriers across the Atlantic Ocean. Delta is the only American airline operating flights to Africa. In all the structures of the airline employs more than 75 thousand people - the number of employees was reduced in 2008 due to the crisis. Of all employees, 6,000 are pilots, each of whom is a member of the Association of Linear Pilots (ALPA). The airline has about 180 own dispatchers in different countries of the world. Delta Airlines performs 1500 flights daily in different directions, and its subsidiaries - Delta Connection - 2500 flights every day. In 2000, together with three more airlines from different countries - Aeromexico, Air france, Korean Air - the international SkyTeam alliance was created. Beginning in 1996, Delta Airlines did not have a single accident with airplanes - this indicates the high professionalism of its employees and guarantees the safety of passengers.

Air fleet

Delta Airlines itself uses in its park only Boeing aircraft of various modifications. After the merger with other companies and their takeover in the Delta Park, other liners also appear. The company's fleet includes: Boeing 737-800 - 71, Boeing 737-700 - 7, Boeing 757-200 - 129, Boeing 767-300 - 19 pieces, Boeing 767-300ER - 57, Boeing 767-400Er - 21, Boeing 777 - 8. All aircraft are used depending on the direction - on the range of the flight and the number of passengers and baggage on board.

During the flight

While flying, Delta Airlines takes care of the leisure of its passengers. So, at the very beginning of its work, passengers were offered only newspapers and magazines. Gradually, with the growth of technical capabilities, the company began to offer customers a growing variety of entertainment. Currently, the salon can listen to music - a huge variety of styles and genres will not disappoint even the most demanding music lover, watch a movie, have fun with interactive games or even study a foreign language. The airline Delta Airlines provides passengers with the opportunity to fly with pets, additional services for people with disabilities and escorting minors during the flight. Like any airline, Delta Airlines sets the baggage allowance by itself - an adult business class passenger can carry 32 kg of luggage, an economy class passenger - 23 kg. Hand luggage can not exceed 18 kg and occupies only one seat.

Classes of service. Business elites

The airline Delta Airlines offers its passengers several classes of service - business elites, first class, economy class. Business elites are distinguished by additional comfortable features on a certain type of aircraft. The distance between the passenger seats in the business is 150 mm, each tilted back 160 degrees, width - from 470 mm to 530 mm, depending on the type of aircraft. Passengers throughout the flight are offered drinks, including alcohol, food and a gift package from the carrier - all these services are included in the ticket price. Each chair is equipped with an electrical outlet, a folding desk and a personal entertainment system terminal. Some aircraft have the opportunity to offer passengers sleeping cabins for recreation.

First grade

Delta Airlines offers first class passengers only on domestic flights. The seats are located at a distance of 940 mm from each other, their width is 470 mm. Customers are provided with food, alcohol, drinks, entertainment. Each chair has its own electrical outlet. This service is provided for flights on Boeing 737-800, 757-200, 767-300, 767-400 aircraft, as well as on MD-88, MD-90 aircraft.

Economy class

The distance between passenger seats in this class is 840 mm, width - 460 mm. In new Delta airplanes, passenger seats are equipped with movable headrests that can be adjusted to the individual needs of the passenger, on some models of seats there is a system for adjusting the lumbar support. The cost of the economy class ticket includes drinks and sandwiches, alcohol and hot meals can be ordered at an additional cost. The airline Delta Airlines - reviews of passengers flying economy class - talk about excellent service, safety, comfort, especially compared to the offers of other carriers.

The program of stimulation of passengers

The airline Delta Airlines was one of the first in the world to introduce incentive system of bonuses to stimulate passengers. It was launched in 1981 and was named SkyMiles. The program is designed specifically for those who fly often, it is a cumulative system of miles - the more often the passenger flies the airline's flights, the more miles he accumulates. After accumulating a certain number of miles, a passenger can receive bonuses from the company - a flight with a higher class, a free ticket or other additional options. SkyMiles is working now, its rules are constantly being improved and supplemented. For example, since 2011, miles of a passenger are not burned under any circumstances, even if the purchased ticket was delivered and the flight was not made. The bonus program works for flights not only for Delta, but also for flights by partner companies - Alaska Airlines, China Airlines, Singapore Airlines, etc.

Delta Airlines - reviews

Passengers who often use the services of the airline, note the high professionalism of the staff - friendly and smiling flight attendants are always ready to help passengers in any difficult situation, the pilots of the aircraft make smooth take-offs and landings, flight comfortable and safe. The airline Delta Airlines, reviews of its work condemn all praise from passengers. Customers celebrate excellent food on board, good coffee and ice cream. Delta Airlines (Moscow) is always ready to help its passengers in all situations associated with a flight in any direction.