Chief Operating Officer: job description

The executive director is practically the deputy general. But if we compare it with the immediate deputies of the chief chief, then with full confidence we can say that his duties are much broader. The duties of the Operations Director include overseeing all aspects of the work process in the company. In other words, if the general is engaged in drafting a business plan, the operational chapter develops and suggests tactics for its implementation. This division of responsibilities provides the head of the company with extra time to communicate with customers and partners, removing from him the responsibility to resolve internal issues and monitor the work of the organization.

Basic powers

In most cases, the executive director is entitled to attend meetings of the board of directors, which gives him the opportunity to represent the interests of the company when communicating with partners and investors. He is also entrusted with signing all the documentation related to the economic activities of the enterprise. The main function of the executive director is to control the production of products, as well as to ensure the timely fulfillment of all obligations under the contracts concluded by the company.

Tasks

There is a list of the main tasks of the executive director in a modern, developing enterprise. The very first is to name the management of production processes. The operational director should make production plans and monitor the progress of their execution by employees. Also, his duties include monitoring the receipt of all the necessary resources for production, here we mean not only raw materials and materials, but also equipment and the selection of necessary employees. He is also responsible for the maintenance of all production units. He is responsible for supervising employees so that they do not violate the safety rules, the products manufactured were of high quality and corresponded to all standards. On his responsibility all the production costs and the fulfillment of the terms of work. The job description of the executive director includes the need to take measures that can increase the growth of production efficiency, carry out actions designed to reduce product mar- kage, measures to optimize technological processes, and increase labor productivity.

The employee, who holds the post of operational director, is responsible for the management of personnel. His job is to plan the hiring of the necessary number of employees to fulfill the company's plans, calculate the costs for personnel, including the financial resources necessary for his training. Under his control is the management of administrative staff, if their staff exceeds 100 people. The operational director must monitor the timely fulfillment of the deadlines for meeting the obligations to the customers of the company. He must also deal with all other operational issues, including the implementation of production services, information technology control, technical support work and similar working moments.

Post Categories

In practice, modern companies require employees to manage positions, which fall into four categories of types of duties of the operating director. You can choose the right type of employee only by clearly defining what goals the company is laying down and what result is required from such an employee.

Innovator

More often companies need an innovator. This specialist will be able to assume the responsibility for conducting a new strategic direction, managing the implementation of a set of measures that increase the efficiency of the company. In this case, it is necessary to choose applicants who have charisma, they should attract attention, to interest employees with their ideas, to lead staff to achieve the organization's goals.

Mentor

If the company is a young and inexperienced general manager, then it's worth considering the type-mentor. The specialist of this area will become a firm support, it will help to fine-tune business processes, including the sphere of marketing, finance, sales and so on. If the company has a need for such an employee, it is necessary to look for a professional with a large stock of knowledge, experience and evidence of their implementation in practice. It will be ideal to find an employee who already has useful connections so that he can help the company establish contacts with potentially useful people.

Receiver

Some organizations for the position of chief operating officer are looking for a person who can later be transferred to the management of the company. In this case, it is very important to find a professional who can continue the business in the same vein. You can not choose an employee who sees the development of business in their own way. He should approach the case in the same way as the general, their experience and vision of prospects should coincide. Otherwise, serious conflicts may arise in the conduct of business.

Partner

Another type of importance of the post is the operational director - partner. It is important for the general and executive to share common values. The best option would be to select an employee who is able to supplement his knowledge and skills with the current leadership. There are two examples that can show the ideal combination of the principles of work of two people occupying executive positions. In the first case, the general director can be soft and liberal, and the operating one on the contrary, tough, and very carefully checking all areas of the company's work. In the second case, the ideal combination is represented by the CEO, who develops the company, searches for new niches in the market and other external issues, and the second manager must deal with internal processes and monitor the company's finances.

What should a person who wants to take this position

First of all, when hiring for this position, they look at the availability of higher education. Also, the plus will be the experience of working in a leadership position, which exceeds two years. It is equally important to have certain personal qualities, necessary skills and knowledge that can ensure effective work.

Among the basic qualities it is necessary to allocate: organization, ability to analytical thinking and a systematic approach to solving problems, the ability to make responsible decisions, easy adaptation to dynamic changes, organizational abilities. It is also important that a person can speak in public, speak competently and be more stress-resistant. It is also important that he understands the sphere to which the company's activities are directed. It is worth noting that the job description of the executive director in each company is different. There are basic criteria, but since this work is difficult and demanding a lot of tension, it all depends on the direction of the business and the nuances of the enterprise development strategy.

A responsibility

Since this position presumes the management of the company, the responsibility vested in the operations director is no less than that of the general manager. By law, the person holding this position is fully liable. He is also fully responsible for all the processes at the enterprise, including for the work of the staff. The Chief Operating Officer may be brought to administrative, labor, civil and criminal liability as an official of the company. He is also responsible for the consequences of decisions, orders and so on.