Rules for passengers: hand luggage (UTair). UTair: rules for carrying baggage and hand luggage

Flight to date is not only one of the most common types of travel, but also the safest among all existing. The aircraft provides proper comfort, allows passengers to travel with children, as well as those who have any physical disabilities. The personnel of airlines, as a rule, are properly trained, and can politely and competently assist passengers in any situation, including in case of misunderstandings or conflicts. All this undoubtedly attracts millions of people to become regular customers of this or that airline.

The airline UTair enjoys great popularity on the territory of the Russian Federation, which has established itself as a corporation capable of providing high-quality transport services. Of course, when it comes to flying, every passenger seeks to learn as much as possible about the airline used to avoid unnecessary delays and checks. In particular, most of the questions arise with regard to baggage, its allowable weight, as well as hand luggage, which can be carried with you in the cabin. In this article, we discuss what kind of hand luggage can be carried in the cabin. UTair pays special attention to this.

Information about company "UTair"

UTair Aviation Company entered the period of active development and continues to freely gain more and more market shares. The company's goals are the desire to provide the best possible service and maximum safety during the flights.

Weight of luggage according to class of service

Depending on what class the ticket is purchased by the passenger, the permissible mass of the things carried varies. So, for passengers of an economic class, the permissible weight of baggage is 23 kilograms, and for those who travel in economy-comfort and business class classes, the luggage rate that can be transported for free is 64 kilograms.

Hand luggage

Recommended by the airline UTair registration of luggage is not required for certain items that can be easily transported in the cabin. These include a laptop, document folders, a women's handbag, a briefcase, outdoor clothing in the cold season, any prints, mobile phones, video clips (camcorders and cameras), a suit in a special case, a wheelchair (provided that It can be folded and safely placed in the cabin of the UTair aircraft). Hand luggage, the dimensions of which are also set by the rules, can be transported without additional supporting documents. More mass and permissible sizes will be considered further.

Hand luggage weight, which can be carried free of charge

There are some rules for carrying luggage by UTair aircraft. Hand luggage, the size of which should not exceed the established (55 x 40 x 20 cm), has some restrictions on the permissible weight in accordance with the class of purchased tickets. So, for one place in the economy class, 10 kilograms of hand luggage and 20 kilograms per seat for economy classes-comfort and business class.

Transportation of animals in the cabin

Animals, as a rule, are also regarded as hand luggage. UTair allows its customers to bring some pets in the cabin of the aircraft. These include dogs and cats of small size. Such animals must be kept in a container from which they are forbidden to be released during the entire period of the flight, in order not to cause any inconvenience to passengers traveling nearby. The container should be strong and tightly locked, ensuring free access of oxygen to the animal. It must necessarily be equipped with a bottom that does not let moisture pass and is covered with absorbent material, which should not get out of the container. In such a shelter should be all the amenities that are necessary for the animal to travel. The comfort of a pet is a must.

The total weight of the animal and container should not exceed 10 kilograms. Its dimensions should be such as to freely accommodate the container directly under the seat in front.

Hand luggage when traveling with a child

Parents are interested in how you can transport strollers on UTair airplanes. The rules for carrying hand luggage do not allow carrying strollers into the cabin of the aircraft, but they can be easily placed in the luggage compartment. The stroller must be foldable and carefully packed to avoid damage during transportation.

Also, the rules of the flight of the company report that it is possible to carry in the hand luggage with you to the salon baby food in any form in the amount that must be received by the child during the flight. Baby food can be transported in addition to the nominal weight for free carry-on hand luggage.

Is it permitted to carry drugs in hand luggage

It is important for many to know whether UTair hand luggage can include any medications. If the journey takes place within the Russian Federation, then no prohibitions on transportation of authorized medicines are imposed. However, while in the luggage of UTair aircraft the airline allows to carry any quantity of medicines, there are some limitations with regard to hand luggage. In the salon you need to have only those medicines that the passenger will need during the flight. They should be in the original packaging and tightly closed. If the drug is a liquid and its volume exceeds one hundred milliliters, the passenger will need to have a prescription written by a doctor certified by a medical institution.

If travel is carried out outside the Russian Federation, then it is necessary to investigate which medicines can not be imported into the country or exported beyond its borders. Such nuances can be described in the customs rules (which drugs can not be transported across the border, which can not be taken into the cabin of the aircraft, which crosses the border of the state, etc.).

In the event that a passenger needs to carry medicines that include narcotic substances (or psychotropic substances), he should get a prescription from his doctor. Some features regarding the transport of such medicines exist for UTair. The rules for carrying baggage require that such a recipe be translated into the language that is official in the country of entry. Such a translation must be made by a qualified specialist.

What not to invest in checked baggage

It is important to remember that the airline is not responsible for the safety of things that are carried in the cargo hold. Therefore, do not leave it in your luggage, but take it with you as carry-on luggage. UTair recommends money, any fragile items, products that quickly deteriorate, important documents, jewelry and any keys.

Regardless of whether you notified the airline about the availability of these things in baggage, for their loss or damage, UTair is not liable.

In which cases the standard norms of free baggage transportation do not apply

Standard rules for the transport of luggage by UTair include cases when the norms of free baggage transportation become invalid. It is a question of any things, the volume of which in total exceeds 203 cubic centimeters or the mass of which exceeds 23 kilograms for economy class passengers and 32 kilograms for passengers of comfort or business class, as well as animals (except dog guides that must accompany passengers, Deprived of the ability to see).

The transportation of the above baggage will have to be paid according to the current tariffs of UTair. Baggage registration in this case occurs as "baggage over the norm", and the total tariff is calculated by calculating the amount of tariffs established for certain types of baggage.

If the weight of the baggage is more than 50 kilograms (the maximum permissible limit), then it should be issued as a cargo (tariffs and rules for such baggage will also be applied as appropriate for cargo).

As a rule, for luggage, which in some respect exceeds the established norms of UTair, registration is carried out in a specialized department. Therefore, you should initially apply to a separate rack when registering the items being transported.

If a particular flight does not have enough of the necessary freight capacity, the UTair (airline) may refuse to allow the passenger to carry baggage that exceeds the permitted limits.

Feedback in case of problems

In the event that there are any misunderstandings with the airport staff, in particular as to what hand luggage is allowed on the UTair airplane , there are several options for how to proceed. Of course, on the official website of the company there is a form of feedback, with which you can compose a treatment of your problem, but you usually will not get an instant response.

If the situation requires an immediate response from the company's employees, you can contact the hotline for the Russian Federation or for international clients. These contact details can be found on the official UTair website in the "Contacts" section. The staff of the hotline will advise you on how to act in the arisen controversial situation.

Conclusion

Avoiding most of the problems that could arise during the journey with the use of the airline can be, carefully familiarized with the rules of flight and luggage transportation, as well as how to carry hand luggage. UTair took care that this information was freely available, and any of its passengers could independently understand the issue under consideration. Practice shows that this should be taken care of in advance, because such behavior will help to minimize the possibility of problems at the airport, save valuable time, and also save your nerves and emotional health. Be aware and fly with pleasure!