Royal Flight: reviews of passengers about the airline

Registered in 1992, the airline "Abakan-Avia" today flies under the name "Royal Flight". On the market, the company has been working for 22 years, and is engaged not only in passenger transportation. Hearing a relatively new name, the passenger is always interested in the reviews. This is due not only to the level of flight services, but also to the security problem, which has become a serious threat in the world.

Airline History

The first flight of the airline "Abakan-Avia" was held in 1993. Since then, the directions have changed, the fleet of aircrafts has significantly increased, the carrier has changed its image.

From 1993 to 2003, the airline was fruitfully engaged in the transportation of goods from the People's Republic of China. This was the main activity for ten years.

The company was renamed in 2014. This is also associated with a change in the type of activity. The general director of the company is Besiki Kvirkvia. Earlier, the head of the company was Sergei Mikhailovich Rodkin, a former pilot and commander of an aircraft.

Airline activity

"Royal Flight" is a charter carrier that performs flights in a small number of directions. The main airport is Sheremetyevo.

The program of charter flights works together with the tourist operator Coral Travel (Coral Travel). It is with this tour operator that the renaming of the carrier Royal Flight is associated. Feedback from passengers about the company will be discussed below.

Main directions

The network of routes of any airline is an indicator of its operation. A large number of destinations can afford only large carriers that have long been operating in the market. Since the tourist destination is relatively new to the Royal Flight, the route network is not so extensive.

Initially, the rate was placed on tourist destinations and on linking large Russian cities with major foreign resorts. Royal Flight Company, whose reviews are of interest to many customers of the tour operator "Coral Travel", makes flights to the following cities and airports:

• Dubai, UAE);
• Ras Al Khaimah (UAE);
• Goa (India);
• Phuket, Thailand;
• Bangkok, Thailand;
• Barcelona, Spain);
• Salzburg (Austria);
• Sochi (Russia);
• Rhodes (Greece);
• Heraklion (Greece).

With these resorts, the air carrier connects such Russian cities as Moscow, Krasnoyarsk, Novosibirsk, Kazan, Chelyabinsk, Ufa, Samara, Perm, Rostov-on-Don, Barnaul, Novokuznetsk, Omsk and others. This allows residents of these cities to annually depart for rest flights without transplants.

Aircraft fleet

The air carrier himself writes that he operates only two types of aircraft: Boeing 737-800 and Boeing 757-200. In total, the fleet consists of six vessels. In 2016, the airline will receive three more Boeing 767-300 aircraft leased from the Rossiya air carrier . This will allow several to expand the number of flights on already familiar routes.

All Royal Flight aircraft, which can also be reviewed on the pages of social networks, are in operational leasing. This often frightens travelers, however, the average "age" of all on the totality of the boards to date is 15 years. This is not critical. For example, at the time of the closure of the company "Transaero" the average age of the fleet was almost 17 years, but this did not prevent the airline from occupying one of the leading positions in the carrier market.

Passenger Reviews

In order to qualitatively reflect the real feedback about the Royal Flight, you need to group them in accordance with the requirements that the passengers make.

check-in

This procedure is standard and takes place near the reception desk at the airport. Possibilities to register online a few hours before the flight - no.

Service

In general, the Royal Flight company, which we reviewed in advance, receives a mark of 4 points for service. Stewardesses try to do their job, but there is no point in expecting a special approach to the client from them. Very rarely, but there were reviews that flight attendants were somewhat annoyed. In flight, everything goes as standard: take-off, briefing and meals. Cleaning after meals is done promptly. Passengers are provided with rugs, drinks during the whole flight, and they provide assistance on any issues.

Cabin

Location of seats and convenience for passengers in the cabin is always a hot topic, including in such a company as the air carrier Royal Flight. Reviews about the cabin are as follows: the distances between the seats are rather narrow, which creates certain problems for those who travel with young children, as well as large passengers. This is the standard problem of charters.

Meals on board

Food is divided into two categories:

1. For flights lasting less than 5 hours.
2. For flights longer than 5 hours.

In general, food corresponds to the economical segment of air transportation: for flights of the first category, passengers will not be offered a hot dish. This fact forces many passengers to write negative reviews. Not all customers of the company are ready to eat during flight exclusively sandwiches from Royal Flight. Reviews of the limited menu on board do not allow the air carrier to be placed in this category more than three points.

Possible problems

The trouble with all charter flights is delays. Sometimes they can be about 6-12 hours. This also applies to Royal Flight. Feedback on flights often contain information about the delay. Cases when passengers were not informed at the same time are not uncommon. Attitude to clients of charters always leaves much to be desired. Passengers of this airline know about such problems not by hearsay. Before the flight is best to be ready for trouble and leave just in case with a small sum of money.

Instead of concluding

Unfortunately, the problems of charter flights concern not only Royal Flight. The reviews, studied at numerous sites, allow us to say with confidence that there are a lot of difficulties in servicing passengers from Russian air carriers.

I want to believe that the culture of servicing passengers, whose money ensures the growth of well-being of owners-carriers, will improve every year.