"Profi.ru": reviews of employees about the employer, features of work and recommendations

Recommendations and feedback have always played a big role in the service sector. Whatever the task, a person always tries to find a specialist with a good reputation and extensive experience in solving such problems. Especially it concerns, for example, such sphere, as repair works. If you need to conduct, say, tile laying, you can order this service by asking people you know who did the work for them. This principle works in many business areas.

Recommendations as the basis of the project

However, if the feedback and advice of acquaintances for each of us are "spontaneous", "episodic" in nature, the creators of the service "Profi.ru" (feedback about which we will present further in the text) decided to build on this whole business. They simply used the idea of recommendations, combining them on the basis of a single service, which gives an opportunity to learn more about one or another specialist.

Despite the simplicity of the idea and its seemingly obvious nature, such a service fell to the taste of millions of users. This provided, in turn, the popularity of the project, made it in demand in the market and successful.

In this article we will talk about what "Profi.ru" is. Reviews of people who used the services of the service, as well as those who performed some work as specialists, play a huge role in our description. Therefore, having studied this article, you can learn more about this project and at the same time understand whether it is worth using its services. And now we present to your attention the general characteristics of the service.

About "Profi.ru"

The feedback that we found in the preparation of the material indicates that the service we characterize is relatively new on the domestic Internet market. Rather, it simply "reborn" into a new, unified service from several older projects, which also had commercial success. Nevertheless, the service managed to successfully service more than 600 thousand customers in 2013. Then, according to the information clip posted on the company's website, 94% of all users were satisfied when they received the contacts of the specialists they needed.

In fact, today the project is a catalog of people ready to take on this or that job. In this case, unlike large bulletin boards and search engines, where you can also find thousands of offers from specialists, the main feature of the service "Profi.ru" - reviews. People who have already used the services of one or another master left their recommendation, which you can read. In turn, having ordered a master, you will do the same, so that someone next could turn to him for help.

The service model is somewhat like a giant word of mouth, which is set up exclusively for objective information and reliable information about any employee.

Customer benefits

The benefits that an ordinary user, cooperating with the company, are simply enormous. First of all, this is reliability. If you want to perform repair work in your apartment, but are afraid to trust this task to random people, the service "Profi.ru" will come to your rescue! After reading the reviews and knowing the details of the qualifications of one or another specialist, you can more accurately pick up a real master who will help solve your problem.

The service is responsible for the reliability of all data placed on employees, which allows us to speak of the compliance of the declared information in the questionnaire with the real skills of the specialist.

In addition to that you can find a reliable performer, the service provides you with a tool to protect your interests! After all, if the work is performed poorly, you can always influence the master and threaten him to contact the support service "Profi.ru". The feedback from the staff we found shows that this is a normal situation, and if the master is really wrong, you can influence him. With ordinary workers who simply "disappear" the next day, you will not do this.

Plus, of course, the service allows you to be confident in the person who will work for you. And this is also important.

Benefits for workers

In addition to the benefits for ordinary customers, as shown by the reviews of work dedicated to "Profi.ru", the service provides good conditions for people who are looking for work-outs. If you are a really good specialist, you will necessarily be left with a good opinion and, thus, you will be more competitive in the labor market. And this, in turn, opens new opportunities for earning on the basis of this service. To search for the same customers in the way we used would be more difficult and probably more expensive.

Verification procedure

As we have already noted, the company conducts a special inspection of each specialist. This is done so that the client can be confident that he will deal with the person whose profile he read. Such verification takes place in a couple of stages. The first is to get acquainted with the previous work of a specialist, search for feedback at an old job, the second is a questioning of the user, his survey in order to understand what kind of people are in front of us, what motivates them when they move into the company.

The general purpose of this procedure is clear: you need to check who the company takes into its ranks.

Guarantees

Of course, the service guarantees that all the information left on the specialist corresponds to the real state of affairs, and does not use any kind of falsification of one or another performer. True, the responsibility for quality work is always carried by a specialist, since the service acts only as an intermediary.

Naturally, if the client was dissatisfied with the way the service was rendered to him, he can leave an appropriate feedback about the employee so that his future customers understand who they are dealing with. Such a "natural selection" performer will be forced out of the list of service workers.

Types of services

What can I order using the services of "Profi.ru"? The feedback from staff notes that there are a lot of activities available on the site. All these are real experts who will help you. The list of employees includes tutors, musicians, sports coaches, auto repair specialists, workers for construction and repair work in the premises and many others. Each of the headings is divided into several areas. Thus, at any time you can choose for yourself a highly specialized performer who has a good reputation and a lot of positive recommendations.

Customer Testimonials

What do the users who ordered specialists on this site report about the project? Most of them first of all inform about an interesting and useful idea, on the basis of which the service functions. Judging by the comments, he really simplifies life, giving the opportunity to choose an artist for his order, focusing on reviews from his previous job. In addition, this model of work does indeed provide some assurance that the masters will not be lost the next day by stealing construction materials (for example). Positive recommendations really praise the idea, they speak well of the project.

On the other hand, there are a number of negative comments. They mostly come from customers who are dissatisfied with the quality of work. They testify that the company could not solve the problem, and the master, despite all the positive recommendations, was unable to perform the work well done. This shows that even their verification system did not help.

Expert Reviews

On the other hand, there are reviews of masters about "Profi.ru" - people who fulfill customers' orders. It is primarily repairmen, tutors, auto mechanics and other specialists. Among them we found some comments showing a negative attitude towards the service. The main reason for such comments is a very high commission.

Indeed, according to the rules of the system, from each executed order the employee must give 20% in favor of "Profi.ru". Comments on the employer of some participants of the system call it too high commission for services.

The minimum amount for such a payment is 500 rubles. It often happens that small work (for 1000-1500 rubles) is simply unprofitable for the master because of such a high commission. Therefore, such people (especially if they really have a high level of professionalism and knowledge of their business) with such an expensive service will not work.

However, other experts, on the contrary, praise the service, note the simplicity in its work and the ease with which customers are on "Profi.ru". Feedback from experts also shows that the system allows you to deal with inadequate customers. After all, some people sometimes unreasonably threaten the expert with negative feedback. In such cases, the administrator of the "Profi.ru" service helps to solve the problem. The reviews show the truth that this does not always help either. The reputation of the performer can be seriously damaged, if only he gets a client with whom a common language will not be found.

conclusions

So, we characterized in general outline the model by which the service of searching for specialists in one or another sphere works. And as for this, you can draw a couple of conclusions. First, the system is really convenient and useful for customers. If you need a good specialist, you can contact this service and find one.

Secondly, if you are an employee and are looking for customers, this platform can provide you with an influx of new people who want to use your services, you will have a job in "Profi.ru". Employees' feedback notes that you should be cautious, because the system model does not provide protection for the performer. So if a client simply does not want to give you a positive feedback, it can easily spoil your entire reputation. In the rest the system works perfectly, which is confirmed by its popularity and stable growth.