Looking for an order from China? Learn how to track the goods on Aliexpress!

More and more all over the world, purchases are made in online stores. The reason for this is the multitude of advantages of such purchases, but there are also disadvantages. For example, very often buyers of one of the most famous electronic shops are asking the question: "How to track the goods on Aliexpress?", More precisely, the already sent parcel. The article will help you figure it out.

How to track a product from China

The goods sent from China, ordered on the Aliexpress website, can be tracked in one of 2 stages of transportation:

1. The goods have already been shipped and are located in China.
2. The goods have already crossed the border and are located on the territory of Russia.

How can we get more information in either case? First of all, the customer will receive a letter from the seller on his email address stating that the goods were sent. Most often it is received on the 2nd-5th day after placing an order, but the shop allows Chinese entrepreneurs to think up to 10 days.

Even if the letter was not received and at that time, additional information on how to track the goods on Aliexpress is obtained by following the steps below:

• Go to your personal area.
• Select the desired order.
• Choose the item "Detail record".
• Copy the number in the opened tab.

Copied as a result of the numerical-letter code is the so-called order tracker, it is individual and is attached to a specific parcel.

How to track a package by tracker?

After you have assigned an order to a specific track, you can easily figure out how to track the goods on Aliexpress by number. Going to the information tab on the order, where you can see the parcel number, information is also reported about the site, after which you can find out where the ordered goods are located.

It is important to know that even if you receive a letter that the package is on the way, but you did not find the track number in the order information, you can be sure that an error occurred. In this case it is necessary to contact the seller. Information about it can be found on the same page as the track. Most of the bona fide vendors oversee the movement of the parcel before it passes customs. On the specified site the status of such parcel can be easily traced.

There are situations when the seller does not provide any information other than the number. How to track the goods on Aliexpress in this case? You can try to check the status of the order on a single site of ChinaMail by entering the track number in the field No.. One more clue for this case: all packages, the track of which ends on SG, can be tracked on the Singapore post website.

Location of the parcel at the post office of China

Information about where the parcel is located in China is usually the following: its status is assigned the value of "waiting for departure to the country of destination". However, once the goods pass customs clearance, it will be listed as "exported" or you can see another meaning: "flew to the destination country".

On average, 25 days from one status to another, but there are exceptional situations when this period can reach 40-45 days. Now, knowing how to track the goods on Aliexpress, and finding out the correspondence of the status to a specific order location, you can be calm for the vending and long-awaited goods from a well-known online store.

Location of the parcel at the post office in Russia

So, the customs is passed, and the order is on the territory of our country. And now how to track the goods on Aliexpress? The Russian Post for this purpose provides all the information on its official website. All existing Internet resources that offer tracking, take information exactly from the mail site. However, they are excellent assistants in the case of several packages: you just need to copy the numbers to the service. Mail of Russia at the moment offers a more exhausting tracking procedure.

What to do with untracked parcels?

There are situations when the goods can not be traced. Causes 2:

1. It has not been 10 days since the order was issued.
2. Unreadable tracker.

If in the first case you just need to wait a little, then in the second case how to track where the goods are with Aliexpress? The best solution is to write to the vendor a message stating that the tracking number is invalid. If no further action is taken by the seller within 5 days, you can safely open the dispute. Then it will be necessary to provide information on whether the parcel has been received, how much the buyer wants to return.

The dispute is also opened in the event that the order has no problems with the track number, but it was not delivered. Here it is not so important to understand how to track the goods on Aliexpress. Mail of Russia - that's what you need to understand, because of her work very often there are such mistakes.

In this case, it is also very important to monitor the expiration of the automatic completion of the transaction between the seller and the buyer, this date is established from the moment of sending by the supplier of the goods. The dispute can only be opened for as long as the time limits are valid, otherwise the money will be transferred to the seller even for the undelivered goods.

Disputable relations between participants in the transaction should be settled in a short time - 5 days. Otherwise, the money in the amount requested by the buyer will be returned to him.