Skype does not work: problems and solutions

When a person suddenly discovers that his Skype does not work, most often this becomes a real problem. Free video communication, unlimited by any geographical scope, has turned from fantasy into reality thanks to the corporation Skype. And now, with the help of the program, not only friends talk with each other and the relatives share news, but they also resolve business issues, conclude contracts and receive applicants for remote work. And now some kind of malfunction deprives the possibility of communication, what to do in this case?

To begin with it is necessary to understand, because of what does not work skype. The reasons can be a little, the list of the most widespread is below:

Firewall

This program does not allow Skype to connect to the network. Transactions are blocked and communication disappears. The same applies to the firewall and most anti-viruses. To solve the problem, it's enough to add skype to the list of allowed programs.

Wrong data

Incorrectly entered login or password will not allow you to enter into Skype. The problem is solved simply: closely watch their correctness. If it seems to you that everything is correct, and the input remains blocked, type the password in the simplest text editor, at least in a notebook, check visually, and then copy and transfer it to the appropriate field.

Lack of communication

With the Internet turned off, not only the pages do not open, but Skype does not turn on either.

Error of the program itself

If there are no other reasons, there may be a problem with the system failure of Skype. The procedure for this situation is as follows:

1. Close the program, only always through the task manager, and not just by clicking on the cross.
2. In the "Start", select the "Run" option and write in the line "% appdata% \ skype", then click "OK".
3. In the opened folder, find the file "shared.xml" and delete it.
4. Check if Skype has started working normally.

Damage to the base

If after all the above events, you still do not have Skype, then most likely there is a database corruption. You can try to fix the problem by using an anti-virus program to scan your computer. Perhaps during the inspection any malicious software that interferes with normal operation will be caught. The check did not bring any results? Then proceed according to the following algorithm:

1. By analogy with the previous method, we get to the local profile folder of Skype (start - execute - "% APPDATA% \ Skype" - OK). In this directory are all the profiles that were launched on the computer at least once.
2. Find the name of your account in this folder and you need to go.
3. Choose a file named "main.iscorrupt" and move it somewhere, for example, to any convenient folder or to the desktop.
4. Check if Skype works or does not work.

If you again failed, most likely, with the existing profile will have to part. The account folder, with which the error always occurs, should be archived and deleted. Now try to skype under your name. The problem should be solved.

Now if you need access to the history of your correspondence saved before the profile was deleted, you can use SkypeLogView , a program for data recovery, specifying the path to the moved main.iscorrupt file, renaming it previously to main.db.

In order not to lose your contacts in case of a problem with the Skype database, take the rule of periodically saving them a backup copy. You can do this by going to "Contacts" - the "Advanced" tab and clicking on the "Make a backup copy" line. It is better to make such preservation as often as possible (as you remember), and it is obligatory to perform it before any updating of Skype. This action does not require special efforts, but, in case of a problem with loading the database, it will save a lot of time and nerves.