Service warranty repair Apple

It is believed that the more expensive the equipment, the more reliable it is. And "apple" products support this position, however, it sometimes fails to fail for some reason. And the help can come warranty repair Apple, paid or free.

Phone Support

The company treats its customers quite attentively, therefore, a multi-level system of assistance to clients has been developed. And in the first 90 days after purchasing a warranty repair Apple can be recognized for free by phone support. Qualified specialists consider the appeal of the client, and then decide which category to include it. So, there are several problems:

• Operation of machinery;
• Product assembly;
• Device connection;
• Hardware problems;
• Problems with the software.

After qualifying the appeal, he is handed over to the master responsible for this.

Repair by specialists

Of course, if the device itself is out of order, and not its software, then a visit to the masters can not be avoided. And many owners of "apple" products most often expect that they will receive Apple's warranty repair free of charge. However, this is not quite true. There is a huge number of repair services, far from each of which takes the technique under warranty without payment.

Free repair

You can try to find in your city the official service center recommended by the company. Apple's warranty repair is free of charge only in it. A private company that does not have a contract with an "apple" firm will not take it. Free repair is subject to defective items that were not subject to damage from the outside (that is, they were defective from the very beginning).

All Apple products are covered by a limited one-year warranty. During this period of time, it is possible to replace or repair defective items for free.

What is not included in the warranty

In the course of operation, owners are often themselves to blame for the breakdown of devices. So, for example, many users are trying to violate the terms of the guarantee by installing content that is not certified by the company. And, by the way, jailbreak, of which about 40% of owners sin, is one of them. If the device fails due to this, then the warranty can be forgotten immediately. In addition, there are a number of standard breakages that are not subject to free repair. For money:

• Replacement and repair of items that are not owned by Apple, even if supplied with a gadget (for example, not branded headphones, which are so fond of "giving" in stores when buying);
• Repair of parts that have the property of wearing out (batteries, protective films, covers, etc.);
• Repair of hacked or already repaired elements (that is, if someone previously tried to fix non-working parts, the warranty is lost).

In the latter case, there is an exception. For example, the warranty repair of Apple (iPhone) was made by an official service center. In this case, the one-year right for a free change of fault is stored. The repair mark must be in the documents on the gadget and, naturally, will be displayed in the personal data stored in the company.

Replacement programs

As mentioned earlier, the company closely monitors the quality of its products. Therefore, factory faults are carefully studied. That is why the manufacturer has developed a number of programs to extend guarantees. Pay for it is not necessary! And if you have to, the losses can be repaid. An example of such a program will be described below.

Extended warranty repair Apple

So, what does this mean? This is not an increase in the warranty period, but a program to maintain quality of service. So, for example, the MacBook Pro can be factory-wired (spontaneous reboot or no image). In this case, you can contact the official service representative of the company in the country of residence of the buyer for diagnosis. If in its course it is revealed that the device falls under extended warranty repair, then it will be produced. It is noteworthy that money for this should not be taken. However, sometimes representatives go to the trick, eliminating all the failures (both guarantee and out-of-bounds). In this case, you can directly contact the company, describing the situation in detail. In 99% of cases, the funds spent on replacing items subject to extended warranty service are reimbursed.

Where to look for official representatives

There are many companies that make repairs. But not every of them is the official representative of the manufacturer. Therefore, it is worthwhile to look for the latter, in order to be sure that the rights will be met in full. For example, warranty repair of Apple in St. Petersburg (St. Petersburg) is carried out at once in seven different locations. But each of them has its own specialization. Determining the choice is simple enough:

1. Go to the company's official website.
2. Go to "Support".
3. Select the sub-item "Service".
4. In it you can find a suitable authorized service representative.
5. You must select a city, device, operator.
6. View all offers (address, phone, mode of operation).

Thus, warranty repair of Apple (iPad, iPhone) you can make in a convenient location and specialization for you service center.

Shop warranty

Every sales representative who sells Apple products has the responsibility to provide a warranty. Therefore, you can address the problems first of all to the place where the gadget was purchased. Refuse diagnosis is not allowed. As well as violating the terms of warranty service. It is noteworthy that the buyer must provide for the time of repair an equivalent device, which is worth remembering. Apple's service warranty applies to all authorized representatives. Therefore, you can apply to them - refuse to repair and diagnosis, too, do not have the right. This is a direct duty of representatives. In case the buyer was deceived, the right to appeal to the company with a claim directly remains.