MTS in St. Petersburg: addresses. Mode of operation of MTS salons in St. Petersburg

MTS stores in St. Petersburg are located in such a way that the potential and current customers of this company will be convenient to get to them from any district of the city. It is enough to choose the most convenient location of the salon, determine the time at which it is planned to visit it, and, having seized the passport, apply to the appropriate address.

Should all questions be addressed by the MTS liaison office in St. Petersburg? How to choose a convenient branch of the company and not make a mistake with the fact, is it possible to carry out certain actions with the number or equipment? These questions will be discussed in detail in this article.

When should I contact the office?

Is it always worth going to the office of the operator or some questions can be completely solved without contacting the employees of the company branch? Most of the questions that subscribers (future and present) seek to address to the MTS salon in St. Petersburg (the addresses of popular ones are mentioned in the current article) are solved through a contact center employee, i.e. Remotely or using the functionality of a personal cabinet. Conditionally, we can distinguish several real situations, when without a visit to the salon will not be manageable. Among them:

• Purchase of SIM cards and equipment (smartphones, tablets and other gadgets, presented on the company's window or in the online store); Even if the order was made through an official online store, it will still have to be taken from the salon (unless the customer orders courier delivery);
• Replacement of the SIM card (for any of the possible reasons: receiving in exchange for lost, exchanging for a SIM card of a different format - nano, micro, etc .; getting a new SIM card due to current failure);
• The implementation of the SIM card lock (to install a voluntary suspension of communication services does not necessarily have to contact the salon, since the service is available through the personal office and contact center);
• Termination of the contract (if the client decides to abandon the MTS communication services, then the fact of refusal from the existing contract can be recorded by applying to the salon and writing an application of the appropriate sample - no call is made to the customer support service by the current procedure);
• MTS salons in St. Petersburg may also be needed for persons planning to re-execute the contract for another person - remotely performing such an operation is also not possible;
• Registration of claims by the MTS client - complaints are accepted only in writing at the company's offices;
• Change of the number type, for example, at the moment the client uses the federal number, but wants to connect the direct one (changing the number without changing the type can be performed remotely);
• Replacement of equipment purchased in the cabin (in case of defects, malfunction, etc., in the presence of documents and packaging, within a specific period specified in the documentation);
• For corporate clients, some of the actions that individuals can perform on their own are not available.

Operations that the client can perform independently

All other actions with your account can be performed through the personal cabinet, the functional of short queries, through the contact center employee, i.e. It is not necessary to apply to MTS salons in St. Petersburg.

Number management (connection of services, changing the tariff plan, viewing data on calls and other paid activities, informing about mobile communication costs, online and offline ways of paying bills, making money transfers and making payments, etc.) can be carried out in any convenient way.

User account

The most convenient and functional option for managing your number, by right, is considered a personal web-office, located on the official website of the operator MTS. Here, any actions with a number are available-viewing information, performing most actions (except those specified earlier).

For mobile Internet users, an excellent alternative will be an application for mobile gadgets. It can be downloaded for free in any market for operating systems. The interface of this program for smartphones and tablets is fully optimized for small displays of devices.

What should I take myself into the salon?

When carrying out actions in the salon, remember that the majority of registration actions, obtaining details, clarifying information on debit from the balance, replacing the SIM card, blocking it are carried out only upon presenting the identity card of the owner of the number.

Therefore, you need to have this document with you. A person who does not have a SIM card will be denied information and necessary actions. Of course, if you just need to pay for communication services, then you do not need to pass identification.

Issuance of equipment ordered through the online store

Receipt of goods, the order of which was made in the official online store MTS, is also made through the salon. When registering an application for equipment or a SIM card, the client can indicate the branch of the company in which it would be convenient to pick up his order and pay for it (in the event that previously no cash payment was made).

MTS in St. Petersburg: how to choose a convenient office

Since there are more than 115 salons of the operator we are considering in the Northern capital, some of them can provide certain services, while others do not, then it is necessary to clarify beforehand whether it is worth contacting the selected office. After all, in some of the available loans for the purchase of equipment, making payments on the loan, in others it is possible to pay by bank cards. You can also register in the MTS salon in St. Petersburg. Addresses of branches where this service is available:

• 8 line of the VO, d. 45/34;
• Lenin Avenue, 129;
• Pr-t. Nevsky, 76;
• Peterhof Highway 51;
• Prospect of Education, 21;
• Ul. Savushkina, d. 116 A;
• Ul. Sadovaya, 40;
• Pl. Stachek, 9;
• Ul. Utochkina, d. 3/1, etc.

Thus, before you visit the selected office, you need to familiarize yourself with the list of salons and choose not only one that is closer to home or work, but also one in which the performance of certain operations is available.

Also, all available information can be found by going to any MTS salons in St. Petersburg: addresses, modes of operation, a list of available actions. For example, all available services can be obtained at such branches:

• Peat road, 7 (works up to 22 hours);
• Pr-t. Kolomyazhskiy, 19 (works until 22 hours);
• The avtokonstruktorov avenue, 9 (up to 21 hours);
• Ul. . Yaroslav Hasek, 6A (up to 21 hours) .

These elephants can be considered universal, as they perform all operations regarding subscriber numbers (both corporate and individuals) and other services.

Also it is possible to allocate the Central office, located on Vladimirsky prospect, 23 A (opening hours from 10-00 to 21-00). It can also solve many questions on your personal account.

To clarify the data about this or that branch it is possible by dialing the short number of the contact center from your mobile device - 0890 (this call is free of charge). The employee is recommended to specify in which of the existing salons is possible to perform the planned operation.

What is the mode of operation of MTS salons in St. Petersburg?

Most salons are open until nine in the evening, opening at nine-ten in the morning. On weekends, the schedule of such branches practically does not change. An exception may be the days that are officially festive, and on the eve of them there may be a short day for employees working in them. To clarify, for example, to which the MTS salons (Primorsky district of St. Petersburg) work, you can dial the subscriber service number.

Conclusion

In the current article, the issue of the treatment of the operator's subscribers in the MTS liaison offices in St. Petersburg (addresses of some of them and other information), which can be contacted for the purpose of obtaining certain services, was raised. As mentioned earlier, there are several options for independent number management. However, you can also identify a number of issues that can only be solved in the cabin.