How to write to the developers "VKontakte" and properly issue an application

A social network called "VKontakte" has been popular for a long time. Constant updates, original design and many other factors made this social network one of the most popular products in the virtual market.

"VKontakte": a little about the nuances

What factors triggered such an agiotage? Everything is simple: the website design is beautiful and laconic, there are many game groups (for example, unlike Facebook), a convenient online / offline audio player - it is thanks to such functions that VKontakte became very popular. Also this was served by convenient and cheap advertising, flash games and much more.

However, very often with all the above functions and opportunities there are all kinds of problems, or a question pops up, to which only the developer of the "VC" can answer, or more accurately the technical support. She answers rather quickly, but, unfortunately, not always qualitatively. In any case, the work of the moderator can be assessed. After this, you can file a complaint with the moderator or praise him / her for a quality response. How to write to the developers "VKontakte", we will understand this article.

Fast reaction

As a rule, moderators answer promptly. If you write to them on working days, you can get a good answer in a few hours. But sometimes it happens that the workers respond very long. During this time, the user independently solves the problem, and the moderators still do not answer. A similar fact arouses many, but it should be borne in mind that millions of applications are received every day by technical support and everything needs to be reacted, and this requires time. Do not forget about this and often send repeated requests. Acting in this way, you can remain unanswered for a long time, because orders are checked in turn, so each new message delays the user from quick response and prevents moderators.

How to write to the developers "VKontakte" and why it might be needed? The answer is simple: for any questions, incomprehensible or controversial situations, you can contact technical support. Employees are obliged to help if there are errors in the operation of the site, if the account is locked without a reason (must unblock the page), so all disputes on the site are resolved through this service.

It should be taken into account that in the social networking interface "VKontakte" the help button is rather small and well hidden, that's why it is sometimes difficult for novice users to find it. And yet how to write to the developers "VKontakte"? In this we will look a little lower. Also consider how to properly issue an application.

Instructions

So, now let's proceed to how to write to the developers "VKontakte" step by step. To apply and get a specific answer, you need to fill in all the required fields, following the instructions.

1. You need to go to the "VKontakte" site, then visit your account. Do not forget that you do not need to spam messages, as this will not help speed up the response.
2. Next, you need to enter the requested request in the field called "Ask a question". And it should not be in the FAQ (a list of frequently asked questions). After that, choose the function "Write us".
3. By selecting this option, you can contact the developers. The user is informed how long the processing of the request will take. On average, it takes about 18 hours, but this figure is constantly changing and not always for the better, so you should not count on a quick answer.

How to apply

How to contact the developers of "VKontakte" is now clear, but there are some features, under which the moderators will respond much faster. You should pay special attention to these nuances. How to apply correctly? After completing all the instructions, it's time to fill out the form directly. You need to formulate the right topic and describe your problem, so that the required specialist contacts the user, that is, the one who understands this answers. That is why it is worth considering how to properly fill out an application. It is necessary to describe the problem as precisely as possible, if there are difficulties with the entry or mobile number, it is necessary to specify the phone that is linked to the account. Also do not forget that you can attach screenshots, and this will greatly speed up the solution of the problem.