Expected to be sent to "Aliexpress": what does this mean and how much to wait?

Online stores are gaining popularity every day. "Ebey", "Amazon", "Aliexpress" are only the largest platforms, and how many still little-known ones?

The system of orders on the Chinese "Aliexpress" is very simple: you find the goods, send it to the basket, fill the delivery fields with the necessary information, pay the order, and after its confirmation the purchase begins its journey. But sometimes after the payment, the message "is expected to be sent" appears (on "Aliexpress"). What does this mean and why is the goods delayed? Let's understand.

A little about the stages

The buying process goes through several stages:

1. The first status, which receives the ordered goods on the site, is "expected payment".
2. After the buyer makes money, the "verification of payment" stage begins, that is, the platform itself is waiting for a money transaction.
3. The third stage is "expected to be sent." This time is given to the seller for the packaging of the goods and his mail.

How much is expected to be sent to "Aliexpress" depends on the specific seller. Usually in the description of the goods they indicate the period during which the parcel will be sent. Most often, you will have to wait two to four days from the date of payment confirmation.

What are the reasons for the delay?

But there are situations when, within a week or two, you see "waiting for sending" to "Aliexpress". How much longer to wait? Of course, you can immediately complain to the administration about the dishonorable seller, but it is better to try to contact the sender and find out the reason for the delay.

Perhaps in China now holidays, so the seller is simply physically unable to fulfill its obligations under the transaction. In addition, the sender can and make it clear how much more you expect to send.

Think about the worst

Why is "Alyexpress" expected to be sent for a long time? As already mentioned above, perhaps the reasons for the delay do not depend on the seller himself. But there may be another situation: the sender is a fraudster and he, in principle, did not intend to send you the goods. In this case, if you tried to contact the seller, and he does not respond to your messages, you will have to seek the cancellation of the order.

How to cancel the order

Unfortunately, to cancel the order without much effort at the status of "expected to send" to "Aliexpress" (which means, we already know) will not work. Purchase without problems is canceled before you paid it, then the order is closed only with the consent of the seller. And, most likely, only after a detailed explanation of the reasons for the closure. If you tried to do this, and the seller did not come out here with you, you will have to argue.

It should be noted that the cancellation of orders negatively affects the ranking of sellers. Therefore, if you specify the reason, if you want to settle the conflict more or less peacefully, choose "I do not need this order" - in this case, the consequences for the seller will be minimal, and he will just return you money. When specifying other reasons, especially the obvious ones, the sender can not avoid sanctions.

Opening of the dispute

So, the appearance of the message "is expected to be sent" to "Aliexpress" - what is it? Is the guaranteed loss of money? In no case. Like any online platform, this site is interested in its customers, so it protects primarily customers. The opening of the dispute with the provision of screenshots of all attempts to contact sellers, ordering information and other data confirming that you have done everything possible to get your purchase is practically guaranteed to help you get your money back. The seller will be punished for dishonesty.

Scammers

By the way, talking about what it means to "expect to send" to "Aliexpress", you can not fail to mention some fraud schemes related to this status. Sometimes the seller delays sending, and after you contact him, he says that he himself purchased the goods cheaper than planned, or the shipping cost, usually included in the price of the goods, will be lower than originally planned. In this regard, he will offer you a discount, however, to get it, you will have to re-order. For this, the old one will need to be closed, that is, as if to confirm that the goods have arrived to you, and the seller in the meantime will open a new one at a lower price.

Naturally, this is a lie. After you close the order, you can not confirm that the goods have not even been sent to you. There is practically no chance to prove anything, even when presenting all the necessary screenshots.

Therefore, if the seller offers to close the order before the parcel was sent, you can safely refuse. And if after some time the parcel comes with something that you did not order, or nothing at all, you can easily return the money through a dispute.

Extension of deadlines

By the way, as already mentioned above, the reasons for the delay in sending are not always connected with fraud and do not always depend on the seller. Here, for example, you see "expected to be sent" to "Aliexpress" (what does it mean, you already know). And, blazing with righteous anger, prepare to take action when the seller comes with a proposal to extend the processing time of the order. Do not be afraid. This happens if the goods you ordered are not in stock (for example, after sales, the most common goods are simply not available), or the seller for some technical reasons can not send the package to the time allotted to it by the site.

Usually, in the proposal for an extension of time, the seller explains the reasons for the delay. In this situation, it is better to agree, because, perhaps, as compensation for waiting, the sender will put a discount coupon or another pleasant surprise in the package. In addition, if you chose this seller from dozens of others, then you were attracted to something in its product - and it is by no means a fact that in case of rejection of the offer for the extension of the term you will be able to find exactly the same product for the same price from another seller .

Conclusion

Like any online store, "Aliexpress" has its own rules:

• If the goods you do not come for a long time - open a dispute;
• If the same goods are not sent from China for a long time - also open a dispute;
• If the goods have come in an inadequate condition - again open the dispute.

At the same time, sometimes it is necessary to enter into the position of another person, take into account the holidays, the lack of goods in the warehouse and other factors that do not depend on it. Therefore, if your purchase from "Aliexpress" does not begin its journey in any way, try first to understand the reasons for the delay, and then go on to the extreme measures.