Error 619 ("MTS Connect"): what does it mean what to do and how to fix it?

Despite the worldwide recognition of the Internet as not only a means of communication between individual citizens, but also as a way of working with state authorities with them, the situation with communication in our country remains very strange: even in many medium-sized cities, residents do not have access to a normal network channel The Internet.

If we talk about the private sector, everything is very bad here: large providers are not eager to stretch a branch for a few houses, and state-owned companies (Rostelecom, for example) are often discouraged by the duty phrase about the lack of technical capability.

Not surprisingly, we have a very common USB-modems. Despite the greed of mobile operators, only they can sometimes provide an adequate Internet with a decent data rate. The internal competition among operators also contributes to their spread. In cities, YOTA has been gaining momentum for some years already: its modems sometimes produce quite decent speed, which other users of wired Internet can not dream of in small settlements.

But today we will talk about modems of MTS. More precisely, about the mistakes that are often accompanied by the process of their exploitation. Alas, but almost every second user faces them.

619 - an unpleasant number

Already on the title you could understand that the subject of our discussion will be error 619. Sometimes because of it only every seventh to eighth attempt of a connection ends in luck, since all the others lead only to the appearance of a bored dialog box with disgusted text.

What does it generally mean and how to eliminate it? Today we will discuss these issues.

How can I decode this error?

There is no single answer to this question. In the technical support and on the websites of the operators themselves, they say that the error code 619 implies a whole range of problems, which together lead to the impossibility of connecting to the Internet. In particular, if the modem is configured incorrectly, the connection is poor or there is no money in your account, you will see the message about this error.

Common causes

As it usually happens, very often the reason to the ugliness is banal. Admit it, did you flaunt your modem to use SIM cards from all operators, not just MTS? In this case, do not forget to change the Internet profile when replacing them! Often on this "come across" even experienced users, not to mention the newcomers.

Very often recently it happens that error 619 jumps out because of the banal congestion of the equipment of the operator. There are a lot of users, so companies simply do not have time to put new towers. Experts have long conducted a simple test. It turned out that only MTS sold modems more than physically can withstand the equipment of two operators at once!

In this case, it is useful to click on the "Recall" button, and sometimes the procedure has to be repeated many times. In addition, often helps to disconnect the modem from the device and then connect it.

Do you have money on the balance sheet? Has the new month started today, when the subscription fee is usually written off ? There is one more remark. Often, SIM-cards are immediately blocked after the balance of the subscriber has gone to negative. When you replenish the account, voice services and SMS services are automatically renewed, while packet data transmission is still blocked for a long time. No wonder, that at attempt of connection the error 619 jumps out.

Another Common Mistake

Be sure to check if the MMS / GPRS service is activated. You can do this in two ways: either through the "personal cabinet" on your operator's website, or by calling his technical support. If the service is available, but there is no real connection with the Internet, it is necessary to look for other reasons.

Understand the profile settings!

Do not forget that from time to time the data to enter the network may change. This is especially true for login, password, and dial-up number (which is less common). Keep in mind that the data for connecting to the Internet on older maps may seriously differ from those that OPSoS (cellular operator) is currently using.

For example, not so long ago it was necessary to specify a username and password that corresponded to the name of the operator. The first to break this tradition in "TELE2": the modem with their SIM-card works without entering a password. In addition, MTS and MegaFon have full regional offices, in which the APN settings are completely different. If you do not have access to the Internet from someone else's computer, call technical support and find out all this information from them.

Dialer!

We have already said that error 619 sometimes appears due to the mismatch of dial-up numbers. The standard is the combination * 99 #, which works for almost all operators. However, the opposite happens. Try using the number * 99 * 1 # or * 99 *** 1 #.

Check the quality of the connection!

Very often the cause of all problems is unsatisfactory communication quality. Pay attention to signal quality: if the antenna shows one or two "sticks", then do not count on any acceptable connection. It often happens that voice communication works great, while on the Internet it's hard to get out.

There are several solutions. First, try to walk around the house or apartment in search of a place with a better connection. If this does not work, set the connection properties in the modem settings to "Prefer 2G connection". When the error 619 when connecting to the Internet does occur due to poor reception, it is also useful to use a modem instead of a modem to connect to the network, and put the phone in a place with the best signal level, then connect to it via Wi-Fi.

Finally, the antenna can solve the problem radically. So, outside the city, the speed sometimes rises from 0.5 Kb / s to 5-6 Mb / s! Agree that for the sake of this result, it is not a sin to spend a couple of thousand rubles on its acquisition.

Another operator

Very often it happens that in a place where the signal of one mobile operator can hardly be broken, the signal of the other is perfectly caught. Try to find out which particular OPSS gives the best results in the area of your home. As practice shows, a connection error of 619 is almost never manifested when there is a sane signal level.

Problems with the software

Now we will talk about some software problem issues, conflicts with which can provoke inadequate behavior of your USB-modem. You'll probably fret at the mere mention of this reason, but try to test your computer for malware. Some samples of these utilities damage the main system files and libraries, because of which the program MTS-Connect and its similar applications refuse to work normally.

Approximately the same category can be attributed to problems with COM ports. Do you know when a 619 MTS error occurs frequently? If you have once installed (or there is to this day) a program for connecting a computer and a mobile phone, then all of the following is sure to have a direct relationship to you.

Unbelievable, but the manufacturers of mobile phones, to the "iron" of which there are no complaints, often produce completely inadequate software. Try to put the same application for Nokia and Samsung at the same time, and then look at the result. Almost always there is an error 619. MTS-Connect gets on with these utilities especially badly.

We recommend that you remove all such programs from using not standard Windows tools, but something like Revo Uninstaller Pro.

Drivers are an eternal headache ...

You, by any chance, did not put the drivers on your modem in manual mode? If so, where did you get them? If from some third-party sites, it does not bode well. Their creators quite often do not follow the normal work of their programs on different versions of the OS, so that as a result there is anything.

Sometimes even the lack of an important update of Windows can have a negative impact, so do not disable the Windows Update service. In any case, it's better to try first to remove the old drivers, then install their latest releases from the official site.

The negative impact of antivirus programs

This is not often said, but because of the work of the antivirus, you may also receive error 619. Can not connect to the remote computer? Try to completely disable your protection program. If after that everything worked, contact technical support or try another software.

Older versions of Windows

Despite the popularity of Windows XP SP3, manufacturers of "hardware" and software from it gradually refuse. This does not always happen officially: sometimes the aging reliance is based on a steady reluctance of new devices (including modems) to work with your OS. Try to install all available updates. It does not hurt to check the modem's operation under the virtual OS of the new family.

In addition, the satellite equipment with which the MTS modem is not very friendly also influences: error 619 (how to fix it, we already discussed) often appears in those users who use it as an outgoing signal source. Try to take a special shielded cable for connection.