Technologies, Connectivity
Activating options on "Tele2": how to activate the "Who called" service?
Cellular phone was disconnected due to low battery power, was it activated air mode or communication failure? Nothing wrong. Even if for some time your number was unavailable, Tele2 will notify you about who tried to call during the "absence". You can not only get information about missed calls, but also find out how many calls and at what time was committed on "Tele2". How to activate the "Who called" service, how it works, how to set it up correctly - that's what this article is about.
Description of service
Before describing how the service is activated and configured, I would like to give its general description. "Who called" - this option appeared at the mobile operator we are considering for a long time. At the same time, the principle of its functioning for the current day has remained the same. The only thing that has changed is the payment for its use. In the first time after the appearance on "Tele2" (how to activate the service "Who called" we will consider further) the service was provided free of charge.
It is included in the basic package of services and is activated on all numbers automatically (when purchasing the "Tele2" number, be sure that you will find it in the list of options connected by "default").
"Who called" service (on "Tele2"): cost
To update the current cost of the service for your region, you can go to the mobile operator's website by going to the appropriate section with the list of services. However, it should be noted that the connection is free. There is a daily fee for the service. For example, in the Tula region it is 50 kopecks.
On the tariff plans, which are used for the Internet, there is no subscription at all. pay. But for the line of TP "Black" it is included in the existing fee according to the tariff plan.
Activation on "Tele2": how to activate the "Who called" service?
It is not necessary to connect the service, since it is the basic option and is included in the list of services connected by the number "by default". However, if you do not receive messages about missed calls, then several options are possible:
- The option has been deactivated (by the user or by a customer support officer);
- On the number previously set up call forwarding (if there is a valid call forwarding on the number, you can not use the "Who called" service);
- Since the service "Who called" on "Tele2" is paid, then if there are no funds in the account sufficient to write off the daily payment, it is suspended.
The ways of solving each situation are as follows:
- Activate the option again, you can use the command * 155 * 331 # (or use the web-assistant or its analog-application for mobile devices);
- To restore the redirection to the service number "Tele2" for the correct operation of the service (for each region this number is individual, a complete list can be viewed on the operator's portal or by calling the contact center number);
- To deposit money into the account.
If the above mentioned tips did not help to restore the correct operation of the service and notifications of missed calls are still not received, contact the contact center (0611).
Conclusion
In this article we found out that the service we are considering is the basic one on "Tele2". How to activate the "Who called" service, if it is not on the number? You can do this yourself using web-based tools (or the mobile application functionality that is its analog) and standard USSD requests.
A customer service specialist can also help with setting up and activating the service: you just need to call 0611 and explain the situation.
We hope that these tips will be useful for you.
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