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Lock card (Sberbank) on the phone. Instructions for blocking a stolen or accidentally lost card

So, today we have to figure out how the card will be blocked (Sberbank). By phone or any other method - it's not so important. The main thing is that the real owner has several alternative solutions. Only, as practice shows, the phone for the implementation of ideas is often used. In fact, it is quite easy and simple to solve the problem. Blocking bank plastic is an everyday task. So what should a Sberbank customer know before embodying an idea in life?

Ways

How to block a card of the Savings Bank with loss? There are quite a lot of options for the development of events. Therefore, if a citizen finds that his plastic was stolen (or lost), one can easily use one of the proposals of a financial institution.

What are the ways of blocking the card? Much depends on the client's preferences. But in general, the following options for the development of events stand out:

  • by phone;
  • Personally in the branch of a financial organization;
  • Mobile bank;
  • "Sberbank Online" (personal cabinet).

Which way to choose? There is no significant difference. As already mentioned, everything depends on the user's personal preferences. How can I block a Sberbank card by phone or any of the previously listed methods? Detailed instructions for each method are given below.

Personal visit

The first thing to consider is a situation that is not often used. But it is the most reliable way to block banking plastic. What is it about? On personal visit to the bank.

Blocking the card (Sberbank) over the phone is a good method, but some do not trust it. Therefore, they come personally to the branch of a financial organization (the nearest one comes up) and write a statement.

The algorithm of actions will be approximately the following:

  1. The client collects a list of documents. It is enough to have an identity card (namely a civil passport). But it is better to have a contract with you, which was concluded when issuing plastic.
  2. The cardholder finds the nearest branch of the Savings Bank and with the ID comes there. It is not necessary to visit exactly the branch in which the plastic was originally ordered.
  3. A statement is being written to block the card. About your desire is to inform the employee of the department. He will issue a form of the established sample, which the client fills in and gives for processing.
  4. Wait for SMS (not always) about the successful blocking of the card. It is worth noting - no confirmation of the operation is required. That is, if the SMS contains instructions such as "send a response SMS" and so on, you need to ignore the instructions.

Now it is clear how to block the card of Sberbank with loss. But this is only one of the ways. There are several more options. What information is worth knowing before, for example, blocking plastic by phone? For example, be aware of how a similar operation is being conducted in Sberbank Online.

Through the Internet

It is worth noting that the said bank does everything for the convenience of servicing its customers. Not everyone likes to personally come to the office and write an application for a lock. That is why the population thinks about self-service. Blocking the card (Sberbank) on the phone or the Internet - these are the most common methods.

First you should consider working with the service "Sberbank Online". A modern and relatively simple method for those who are easier to work with the Internet, and not with the phone. How does the lock occur?

In order to use the service "Sberbank Online" will have to follow this algorithm:

  1. To go through the authorization in the service "Sberbank Online". Login and password must be in the user's account.
  2. Confirm login. A secret verification code will be sent to the mobile device tied to the card.
  3. In the window that appears, go to the "Maps" section. Near the desired plastic choose "Operations".
  4. Among the proposed functions, select "Lock." Then the action is confirmed on the mobile phone - it will receive SMS, as well as during authorization in the system.

That's all. From now on it is clear how the card is blocked (Sberbank). By phone or by "Mobile Bank" this operation takes even less time. Therefore, it is worth considering these methods. They are often in demand in practice.

Lock information

But first you need to understand a few important nuances. Especially if you plan to use the "Mobile Bank" to implement the idea. What data is useful for the user?

The first thing is the phone of Sberbank. To block a bank card, it is recommended to contact the organization's hotline. The number 8 800 555-55-50 will help here. You can call in specific offices, but, as practice shows, usually the population is redirected to the hotline.

If you want to block the card of Sberbank through a mobile phone ("Mobile Bank"), you will have to take into account several teams. The user has to tell why the operation takes place. There are several figures for this. They denote actions. So, 1 - is stealing, 0 - loss, 2 - plastic stayed in the ATM, 3 - another.

Perhaps, that's all. Now you can examine in more detail the 2 most common and common methods of blocking plastic. There is nothing difficult or special in the procedures.

By phone

Blocking the card (Sberbank) over the phone is a very common process. Especially if the plastic was lost or stolen. As practice shows, this is the scenario most in demand.

How to act? Everything is extremely simple. It is enough to follow the instructions:

  1. Dial the phone number to lock the Savings Bank card. The necessary combination has already been given earlier. As soon as the beeps go, wait for an answer.
  2. Tell the operator about your idea. Also you will have to give your passport details. They can request the last 4 digits of the card or a special secret word.
  3. Wait for the request to be processed. On the phone should come a message in which it will be written about the successful blocking of bank plastic.

This completes the whole process. In some cases, the operator may ask why a lock is required. The requested information must be reported.

"Mobile Bank"

The last option is the work with the "Mobile Bank" from Sberbank. This is another way of self-service. How to block the card of Sberbank by phone? You can type a combination that will help you realize the idea.

The algorithm of action is approximately the following:

  1. The user forms a message in which he writes: "LOCK", and then the last 4 digits of the card. Through the gap from the inscription will have to put the code that indicates the reason for the operation.
  2. The generated letter is sent to number 900.
  3. After processing the operation, a response will come from the system. The message will be a code of 6 characters. It is required to dial for confirmation.

That's all. Now it is clear how to block the card of Sberbank by phone. In fact, everything is easier than it seems.

Results

From now on, all ways of blocking the Sberbank card are clear. It's not so difficult as it seems. The main thing is that customers themselves are able to quickly and without problems embody the idea in life.

Fortunately, now all bank plastic is attached to the phone. And so using this gadget makes it easier to lock. In extreme cases, you can always ask for help from employees of the Savings Bank. They will be able to accurately explain the principles of blocking.

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