Air company "Azur Air": reviews, ratings

Since the Iron Curtain collapsed and the inhabitants of the former USSR have become available to travel to anywhere in the world, the incomes of local airlines have increased millions of times. Despite the fact that the air ticket is very costly, in Russia there are more and more airlines that carry out both freight and passenger transportation. Since the demand for this type of services, despite the crisis, is growing every year, the number of airlines is also increasing.

Before you go on vacation or on a business trip, each person tries to carefully study all the reviews about the company, whose services he plans to use. After all, minor troubles during the flight can darken the rest of the rest, and the inability to relax and rest on the way can spoil the mood before important negotiations and business meetings. Air company "Azur Air", the reviews on which are generally positive, began to attract special interest from 2015. It was then that this Russian air carrier became part of the tourist holding Anex Tourism Group. Until now, the company was known under a different name - "Katekavia."

History of Azur Air

Under this name, the company began operating in 2015. Being known under its first name - "Katekavia", it was a regional air carrier and mainly engaged in air transportation in the Volga and Siberian federal districts. Prior to the changes in 2015, Azur Air, the review of which we will consider in detail in our article, was a subsidiary of UTair.

Back in 2012, a deal was made to redeem a 25% stake in Katekavia by UTair. In three years, in 2015, there was a complete purchase of the remaining shares of Azur Air, which brought her independence. In the autumn of the same year, the legal entity was renamed.

Company fleet

At the end of 2014, all the old aircraft "Azur Air" (at that time "Katekavia") were transferred to the operation of the airline Turukhan. The new carrier was replenished with a new fleet - that's when the company received its first Boeing 757-200. This model of aircraft today is half the fleet of the company "Azur Air". "Boeing 767-300" became the second model, which makes up the remainder of the fleet of this company.

Judging by the information provided in the media, as of the end of 2015, the average age of the aircraft on which Azur Air made its flights was almost 18 years. At this time, in 2015, the company became part of the huge tourist holding Anex Tourism Group. At the moment, the airline "Azur Air, reviews about which we will consider further, fully works for the needs of this tour operator.

Representatives of the PR department of the ANEX Tour recently announced that by the end of the year Azur Air will start operating new aircraft - Boeing 737-800.

Where flights are made

Initially, when the company operated under the name "Katekavia", it was a regional carrier and operated mainly in the Volga and Siberian districts. After the carrier became an independent company, AZUR Air received from Rosaviatsia the admission to the international routes for regular flights.

At the moment, the company's fleet is based in Domodedovo. "Azur Air", whose flights are of a regular nature, flies to the following countries:

• Dominican Republic.
• Spain.
• Vietnam.
• India.
• Egypt.

Quite recently the company added one more new item in the directions of its flights - on April 7 this year the first flight to Tunisia was made. The flight was made by the Boeing 757-200, on which 238 passengers successfully arrived from Moscow Domodedovo to Tunisian Monastir. Soon this direction is planned to be introduced into the category of regular flights.

Possibility of online registration

Like most modern airlines, in order to speed up the registration process for its customers, Azur Air has developed the possibility of its implementation in an online mode. The opportunity to use this service is available 24 hours before the flight. The admission to registration is terminated 3 hours before the scheduled take-off of the aircraft. In addition, that this service is really capable to save time of stay of passengers at the registration desk at the airport, it also gives an opportunity to choose a convenient place in the plane without leaving your own home or office. After making a self-check-in online, the passenger must necessarily print out his boarding pass. Otherwise, he will not be allowed to board the gate.

Who can register at the airport only?

If the passenger plans to fly with pets or during the flight a person needs escort (children without adults or people with disabilities), then it will not be possible to register via the Internet. This procedure will need to be done personally, at the airport. In this case, remember that the registration begins 2 hours and ends 40 minutes before departure.

Also, those who plan to fly with this company, it is necessary to pay attention that registration for Azur Air online is possible only if the flight will take place from the cities of Russia. If the flight is made from foreign countries, alas, it will not be possible to facilitate and speed up registration via the Internet. The official website states that the opportunity to register for flights departing from foreign airports is under development.

Meals on board

On the same website, the company was informed that, regardless of the length of the flight, coffee, hot tea, mineral water and juices are mandatory on board. If the flight duration does not exceed 4 hours, passengers can have a snack with hot sandwiches. If the flight takes about 6 hours, Azur Air offers a hot lunch.

In cases where the flight exceeds 6 hours, all of the above is accompanied by cold snacks. At the moment, in various forums and discussions there are no negative reviews about the food on board this airline. Proceeding from this, it can be concluded that the company complies with the stated obligations regarding the supply of passengers during the commencement of their flights.

Shopping in Duty Free

For passengers of this company, as a bonus, the opportunity to purchase goods from the Duty Free zone directly on board the aircraft is offered. During the flight flight attendants at the request of the passenger can acquaint him with the available assortment. Also, this airline offers a service for the delivery of goods from the Duty Free area to the passenger seat. Before boarding a plane, you can visit the Azur Air website, click on the link provided and order everything that you like. The goods can be picked up after boarding the plane. Judging by the reviews of passengers, such a service, presented on board, is very convenient, because to purchase the necessary goods you do not need to go shopping Duty Free.

Company staff

Any airline selects its staff for their flights very carefully. The "Azure Air" was not an exception to this rule, the flight attendants of which pass several stages of the interview before starting work. Among the main requirements for candidates for this post include strong health and the absence of medical contraindications for flights, knowledge of foreign languages and stress resistance. Based on the feedback, we can conclude that all the staff of this company is very polite and customer-oriented. Many people in their reviews write that in various unusual situations, for example, when the flight is delayed, the employees of Azur Air behave very dignified and try in every possible way to calm their customers.

Realizing that for a person planning to fly, it is very important, what kind of attendants will accompany him during the flight, this airline went on a little trick. She created her own group in "VKontakte" and on her page introduces clients to her employees. The company places photos and full information about the pilots who fly. Also in the social network, you can find the greetings of flight attendants, who work on the sides of the Azur Air. This solution really helps to increase the credibility of the airline, and the visitors of the page are not at all afraid to fly with people whom they have already seen and already know about.

Airline "Azur Air": reviews, ratings

Since this Russian airline exists relatively shortly as an independent air carrier, its ratings are not very high at the moment. On average, on a 5-point scale, the company ranks amongst itself similar in the region of 2.9-3.5. Also, the low ratings were influenced by the information published in early 2016 on the official resource of the Federal Air Transport Agency. It stated that the largest number of flights that had passed with a delay was owned by the company "Azur Air". Representatives of the air carrier commented on this situation and assured that they are working to eliminate this problem.

By and large, it is difficult to meet the obvious negative about this company. Of course, in any job there are overlays, and the scope of passenger air travel is no exception. Judging by the available reviews, most often people who used the services of "Azure Air", complain specifically about the delay in departure or landing with a delay. But such incidents for some reasons, including due to weather conditions, are inevitable in the work of any airline.

The second most frequent complaint against this Russian air carrier is the problem with a small distance between passenger seats aboard the Boeing. This factor depends on the configuration of the aircraft, and if a person has high growth and has a long flight, then the location of the most convenient places on board and the possibility of booking them should be specified in advance, before buying a ticket.